Search Results for: Look To See

SCnSP – See it, Believe it, Do it

♦♦  SAFETY CULTURE   &   SAFETY PERFORMANCE  ♦♦
Apr 2016
     

See It, Believe It, Do it

(Awareness, Trust, Action)

graphic depicting the steps to it

     

Getting results in safety is not about only one thing – it’s about three things:
People need to see safety and they need to believe in safety before they will do safety.
Actually, safety is about four things, because to believe someone, you have to trust that person.

To see is to create awareness. Usually this is done via awareness posters, toolbox talks, even walk-abouts or audits. But this doesn’t necessarily translate into action or a change in behaviour.

So, getting people to believe in safety is more complicated. It requires trust and respect. Trust comes from experience, from word of mouth, from promises fulfilled. Respect is given after actions are observed.

Trust is earned.
Respect is given.
Loyalty is demonstrated.

Betray any one of those and you lose all three.

Awareness and trust lead to action.

And action is what happens when someone actually goes and votes, or buys something, or shows up, or talks about it. And action is as complex as trust. Action requires overcoming the status quo, action means that someone has dealt with the many fears that come with change and felt that fear and still done something.” [1]

ACTION

Do you believe you can make a difference in safety?
Do you believe it is worth the effort?
What are you doing to earn the trust of your fellow workers and the respect of your leaders?
Are you taking action, or is the lure of “later” (procrastination) holding you back?

[1]    “Awareness, Trust and Action

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SCnSP – Mirror, mirror on the wall

♦♦  SAFETY CULTURE   &   SAFETY PERFORMANCE  ♦♦
Apr 2016

Do you use your safety mirror as a tool, or as a reflection of what you would like to see?

     

MIRROR, MIRROR ON THE WALL …

What is stopping me?

graphic depicting caller on the phone

     

Using a mirror in safety is nothing new. We’ve all seen the mirrors in toilets with the caption “Who is responsible for safety?”.

I’ve been using the metaphor of a mirror as a tool for many years. I hold up a mirror to the audience, asking them: “What do you see?“, followed by: “Is it good or is it bad and who is responsible?” [1]

I also use my ‘What Is Stopping Me‘ (WISM) Mirror to challenge people to look into the mirror and ask themselves that question! And what’s the answer? Usually, people will say “time”, or, “money”, or, often, both will be cited. But these are resource issues. The reality is that it is really a question of importance and priorities: you will always choose to spend time and money on things that are important to you.

There is of course another use for mirrors.
“Most people can’t resist a mirror. It makes the wait for an elevator more palatable, and we can’t help checking – how do I look? In many ways, though, this is futile, because we can never know how we look through other people’s eyes. Even the best quality mirror tells you very little. It doesn’t make a lot of sense to focus on this sort of grooming if you want to understand what customers or friends (or employees or leaders) are going to see. Far better to watch what they do.” [2]

This holds especially true for you as a safety professional. Are you looking into the safety mirror to see how your safety is doing? You should be rather spending time on your feet, talking to people. ‘Look to see’. The perception of employees and the leaders, is what you should be seeing.

ACTION

Take a good look, to see, how you are using your safety mirror? Do you use your mirror as a tool, or as a reflection of what you would like to see?

[1]    “How to put a face on safety

[2]    “The Foggy Mirror

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SCnSP – The Best Audits

♦♦  CULTURE   &   SAFETY PERFORMANCE  ♦♦
Oct 2013

In this series, I share with you my thoughts on Why Safety Is An Issue For Most Companies. One of the Things We Must Address If We Want To Improve Our Safety Performance is to examine the purpose for Safety Audits and how this necessary practice can be used as an improvement tool.

     

The Best Audits

     

If your company operates on the principle that safety audits are carried out by Safety Professionals for the purpose of policing non-compliance to “The Rules and Standards”, then read on.

The safety fraternity has adopted this practice from the accounting profession for good reason – inspecting, examining, checking and verifying of safety systems, procedures and equipment are all necessary. Sadly, the correction aspect is seldom seen as an improvement tool, and the safety audit, rather than being a means to an end, is merely the end itself.

So how do you facilitate a mindset shift from “This safety audit is a necessary evil of policing, inflicted by some external source (the Safety Professionals)” to “This safety audit is a powerful self-improvement tool ” ?

  1. Invest the time necessary to make sure everyone understands the fundamental purpose (in its entirety) for continuous safety audits, viz.

  2. Make safety auditing an on-going line responsibility (same as you do with output, costs, quality, etc.).
  3. The systems, rules and regulations, standards and procedures should not only be “in place” and working, but also be accepted and understood by all, so as to foster an ownership mentality.
  4. Auditing of plant and equipment, safety mechanisms, fire fighting, first aid, emergency equipment, interlocks, trips and alarms, instruments and other safety critical devices with a “look to see” mindset will highlight aspects that could be improved on.
  5. Make sure that the inspection, examination, verification and reporting aspect of a safety audit is not used as an excuse for “not having time” to workshop and implement improvements.

ACTION

'Stop unsafe practice' and 'Safety Champion Recognition' tool - isiZulu version

  • Issue each auditor with a set of 2 red and 4 green cards. Red to stop an unsafe practice / operation and green to recognise people who are doing the right or safe thing. This will force the auditors to look for the GOOD things and find safety champions to recognise.
  • Schedule time to coach line people to do self-audits. (This investment in time will save you plenty of time in the long run.) Then, at the annual Safety Day, recognise and reward those who self-audit well, instead of just those with the best metrics.
  • Auditor Hat - A practical application of the audit logos
    Audit Hat Logos e.g. PPE Examiner, Work Permit Specialist, Machinery Expert and more

  • Get the auditors to wear hats / badges, depicting the focus area which they will be looking at. This gives high visibility and at the same time ensures that each auditor is concentrating on one specific aspect of safety.
  • Although I am against paperwork, consider drawing up an audit preparation check list: What to do and have ready for an effective audit. Provide training for the ‘hosts’, as well as your team leaders and safety reps, on how to enable an audit.
  • Give feedback on the audit findings to the ‘players’ who “push the buttons and use the tools”, not only to the ‘coaches’ (managers). The players have just as much a role to play in the safety ‘game’!

DOWNLOAD

The Best Audits – Auditing vs Policing

RELATED READING

What’s in a Hat?

Back-end a Dead-end?

ASK ME ABOUT

COOL TOOL™ TOOLBOX TALKS – Topic: Checklists, Inspections and Audits”

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SCnSP – Your Safety Dream – How to Implement ‘I Have A Dream’

♦♦  CULTURE   &   SAFETY PERFORMANCE  ♦♦
Aug 2013

In this series, I share with you my thoughts on Why Safety Is An Issue For Most Companies. One of the Things We Must Address If We Want To Improve Our Safety Performance is to implement those best practices we keep hearing about. Here I share 5 effective ways to do this.

     

Your Safety Dream

How to Implement  “I Have a Dream”

Picture: Jurgen's SHE VIP Footprint

     

I am often asked how does one put what I preach into practice, without using the ‘Moses approach’.
Here are 5 SIMPLY SMART ideas, based on my 10 P™ Steps[1] for audits. Simple, smart, effective – but very tough to apply.

  1. I have a magic wand for you, but alas, it is not ‘cheap’. You have to invest your most precious resource: TIME[2]. You have to make time for safety. You have to make time to ‘look to see’ and to ‘listen to hear’. If you are not willing to make time, then rather do not walk onto the plant, shop floor or coal face. Your people can sense “I am in a hurry to get back to my seat in the office” from a mile away – and that will shoot you in the foot!
  2. Make it a HABIT[3] to become a true V I P, not only for SAFETY, but in general – WALK YOUR TALK. Share your safety DREAM. Establish a daily or weekly routine – once a month just doesn’t cut it! Manage on your feet and not on your seat! The magic lies in the HABIT and it is entirely within YOUR control!
  3. If you want to influence your people, YOU have to take ACTION[4]. Take baby steps, but take ACTION on something that can be done, fixed, resolved immediately. Use your position of power over the resources, every time you WALK YOUR TALK, so that people realise you are SERIOUS. Remember my Action Philosophy:

    There is nothing which moves people more than ACTION, and nothing which is more powerful than prompt, PROACTIVE ACTION.

  4. Make sure you SEE and are SEEN doing SAFETY when you WALK YOUR TALK. Involve the people in the area you are visiting – the manager, supervisor / team leader, SHE Rep, down to the operator. Do the RED / GREEN card, especially the green card. Find the champions / pockets of excellence. Call the responsible person and give her / him a green card = recognition[5].
  5. Talk to people on your walkabout. Do not make assumptions and do not use the ‘Moses Approach’. ASK people what they are doing, how it is working for them and most importantly:

    ask How Can I Help

    However, there is a catch here. Once you ask, you create an expectation that you are actually listening and, moreover, that you will do something about the issue. Declare your intentions with integrity!

ACTION

My challenge to you is to just do it and stick to the routine for the next four weeks. If the results don’t meet your expectations, then fine, drop it and go back to your old habits and manage on your seat.

By the way, to make time to walk your talk, cut back on the time you spend in meetings[6].

[1]   “I Have A Dream

[2]   “10 P™ Audit Kit

[3]   Make it a habit:   “Who Am I

[4]   Take action:   “Action Speaks Louder Than Words

[5]   Recognition:   “Pat on Back

[6]   “So Many Meetings, So Little Time”   and   “To Meet Or Not To Meet, That Is The Question

DOWNLOAD

How To Implement ‘I Have A Dream’

RELATED READING

“I have a plan” … Why Martin Luther King didn’t say that.

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VUKA! VUSA!™ Safety Boot Camp

 

Jurgen Tietz: Anda Manufacturing CC TA eKhuluma logoimpleX Legal Compliance Solutions logo

VUKA! VUSA! Wake Up! Rise up! Boot Camp by eKhuluma and impleX

The SHE Rep plays a pivotal role in any OHS Management System:

  • On the one hand, the SHE Rep represents the employee – for the employees, by the employees.
  • On the other hand, the SHE Rep is a member of the committee tasked with making representations to the Employer on OHS issues.
Approach, Objectives and Outcomes

By involving the SHE Reps in the management of incidents (prevention, preparation, response and recovery), the employer will reap double the benefits. Not only will the SHE Reps be familiar with and understand the preventative measures relating to hazards and risks in the workplace (incidentally a legal requirement), but they will also be able to understand corrective action measures, and thus be able to explain these to the employees.

By equipping SHE Reps with the knowledge and understanding of the legislative requirements for reporting of incidents, accidents and other health threatening occurrences and near misses, you can ensure compliance with the legislative requirements, which is in the best interest of employees, whilst ensuring a workplace that is safe and without risk to health.

Course Outline

To ensure that we capture the SHE Rep audience and hold their attention, this unique BOOT CAMP comprises of

  • 1-2 hours discussion on the legislative requirements, in easy and understandable terms, using information provided by a legal expert from impleX.
  • Each delegate then receives a COOL TOOL™ pack.
  • 2-3 hours of application of the legislative measures to everyday objects through fun activities and association.

The double impact will ensure that the SHE Reps leave the boot camp understanding and, more importantly, remembering the requirements. They will be eager to relate this knowledge, on a sustainable basis, to their areas of responsibility.

PART 1: DISCUSSION – LEGISLATIVE REQUIREMENTS

  • An introduction to the applicable Health and Safety legislation
  • How to interpret the law – for non-lawyers
  • Duties of the employer
  • Duties of the employee
  • Duties of the Health and Safety representative – in terms of the law
  • Hazard Identification and Risk Assessment – Assessing and responding to risk
  • Training, Information, Instruction and Supervision
  • Investigation and reporting of accidents, incidents and diseases
  • Your company-specific procedure for incident management
  • The cost of non-compliance – liability, penalties and action by the inspectorate

PART 2: APPLICATION ACTIVITIES – LEGISLATIVE MEASURES

Jurgen Tietz - Vuka Vusa toolbox - closed view

The novel, unique and flexible COOL TOOL™ TOOLBOX items are specifically aimed at raising the awareness and need for action in OHS related matters. Using a hands-on approach gets the people at the rock face / shop floor to “eKhuluma” (talk) about and take action on safety related matters.

This approach makes the OHS messages ‘stick’. The power of the COOL TOOL™ items lies in their simplicity and in associating everyday items with OHS. With minimal guidance and training, your H&S Reps will be able to engage people across cultures and levels to “walk their talk”.

Jurgen Tietz - Vuka Vusa boot camp toolbox showing contents
Number of Attendees & Sessions

Minimum 30 attendees per session, but up to 60 can be accommodated.

Duration & Timing

Up to 5 hours training, excluding lunch and tea breaks.

The quote is based on training sessions done Monday to Friday, during day-shift hours.

If training sessions are required over the weekend or after hours, a 50% surcharge per delegate will be imposed.

Venue & Preparation

The Client is responsible for arranging a suitable venue that meets our requirements for workshop facilitation and interaction with the delegates.

The Client will deal with the logistics and provision of refreshments.

The contact details of the delegates need to be provided by the Client before each session, so that we can send the delegates the pre-work required in preparation for the workshop, as well as invite them to share with us any questions and/or issues they may have.

Equipment / Presentation Aids Requirements

Please confirm that you have a screen projector and flip chart / white board available in the training facility.

Certificates & Feedback

An Attendance Certificate will be given to each workshop attendee and a summary of the feedback and evaluation comments will be given to the client.

Customization for In-House Boot Camps: MIRROR TECHNIQUE

This critical technique involves taking photos of your specific site and giving feedback to the audience about the GOOD, the bad and the ugly. I focus on personal workspaces, where you sit, eat, work and keep your tools, as I believe that safety starts ‘at home’. In the feedback I use the Safety Game analogy, with the ‘players’ and ‘coach’, as well as the “ISIBOPHO” whistle and red / green card. The delegates have to ‘look to see’ and accept responsibility for the need to change. This technique involves photos of your operation, which the delegates can recognize and identify with. Below are a few examples of photos which I share with the people ‘who push the buttons and use the tools’.

Mirror Technique photo exampleMirror Technique photo example

Mirror Technique photo exampleMirror Technique photo example

Mirror Technique photo exampleMirror Technique photo example

The customisation is included in the Boot Camp fee. We estimate that it will take half a day to walk about, take suitable photographs and prepare the mirror sessions for the delegates. The client has to provide a safety person to act as a guide for these walkabouts.

A brochure containing this information can be downloaded here.

Taking your eye off the ball / road / task

One of the main causes for most accidents is lack of concentration or taking our eye of the ball / road / task at hand. Often, this is only for a few seconds. That’s all that’s needed to ‘lose control’ of a vehicle, fall or trip when we don’t look to see where we’re going, losing our balance or footing and falling from a height, losing our grip and dropping something. The list is virtually endless. You can choose any verb you like and it can be linked to some kind of incident, because it is all about human action.

When we do something which involves a degree of risk, even if it is as mundane as walking or driving, we have to pay attention and stay 100% alert, all the time.

There are many reasons why we get distracted, but one of the most prevalent ones is fatigue.

safety incident - boredomsafety incident - daydreamingEspecially when concentrating for longer periods of time, we do get tired and often really exhausted. This is made worse if the task at hand is familiar, repetitive, or boring and the working environment hot, humid or uncomfortable. In addition to fatigue, there are a host of other factors which cause us to lose focus, which means our minds wander. We could be daydreaming or thinking about the home, family, girlfriend, car, something which happened yesterday, last month, or some need we have.

safety incident - tired

There are no easy answers. As the employer, you have no control over how much sleep employees get, how much alcohol they consume or the family relationships, to name just three of the issues involved. I can, however, suggest a few things that you, as the employer, can do.

  1. Look at all critical operations involving risk and investigate ways and means to change the operation, automate the process or do something which will make it easier, and safer, for the ‘operator’ to take a mental break, every so often, without ‘losing control’.
  2. Ask those people “who push the buttons and use the tools” to help you identify these opportunities, including those where they are taking short cuts in order to cope with this problem of ‘losing concentration’.
  3. Look at the working environment, including stress levels, shift patterns and working hours, and provide innovative solutions to help people combat fatigue and stress. There are many opportunities like Health & Fitness centres, EAR, etc.

Be safe – the SIMPLY SMART way,

Jürgen

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SCnSP Safety As A Value – Leaders’ Roles and Responsibilities

♦♦  CULTURE   &   SAFETY PERFORMANCE  ♦♦
May 2012

In this series, I share with you my thoughts on Why Safety is an Issue for Most Companies, or, putting it differently, Things we Must Address if we Want to Improve our Safety Performance. This month we look at the role of the leader vs that of the individual, with a focus on the leader’s responsibilities.

     

Safety As A Value:

Leaders’ Roles and Responsibilities

     

It is a myth that leaders have to motivate their employees to work safely. No one can motivate someone else, because motivation is an inside job. At best leaders can inspire their followers to take safety seriously, not only at work or at home, but all the time and everywhere.

So how does a leader inspire?

By creating an environment which enables and empowers people to work safely. By providing the resources for safety – things like making time for and spending money on safety, as well as suitable safety systems and equipment.

The leaders have to become VIP’sVisible Involved Pro-active. They have to look to see, both the dangers and the opportunities. They have to listen to hear what those people ‘who push the buttons and use the tools’ are trying to tell them. The leader has to be a safety role model. People have to see that the leader takes safety seriously. The leadership behaviour in terms of safety sets the tone for the safety culture in an organization.

I have coined a new word, Peopology, to describe the art and science of moving PEOPLE into taking ACTION. Peopology is an art because it deals with the human side of life skills, often involving the so-called soft skills and emotional aspects of moving people into taking ACTION. Peopology is also a science because it is about the tools and techniques, systems and procedures, etc. which help move people into doing things – into taking ACTION

Picture: Jurgen Tietz's P-E-O-P-L-E Philosophy Model

Taking ACTION, in the peopology sense, does not mean an endless round of activities (meetings and so many other often fruitless corporate activities) that don’t produce results. PEOPOLOGY is about ACTION that gets RESULTS. Period!
(More detailed information about the model is available in my full article on Safety Culture.)

The leader has to influence his or her followers to become active (safety) employees, because safety is not only a work issue. In fact, many more people are killed outside the workplace, especially on the roads. All have to become involved in safety and take an active part in making safety happen, rather than sitting on the side-lines and letting safety ‘happen to us’. Leaders have to convince their followers that they should not assume or expect that the company, government or someone else will do something to ensure their safety.

Therefore, although leaders have a key role to play, it is up to each individual to become an ACTIVE SAFETY EMPLOYEE.

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Putting a Face on Safety

 

ISIBUKO SAKHE
 

  • WHAT DO YOU SEE?

 

  • WHAT IS WRONG?

 

  • WHAT IS GOOD?

 

Putting a Face on Safety:
the MIRROR TECHNIQUE in action
This technique includes taking before-and-after photos and giving feedback to the whole team, in each of the different plants / areas.It is important that it is done with the line managers and their teams who ‘use the tools and push the buttons’, as it is they who are the ‘players’ and frontline ‘coaches’ in the safety game. They have to look to see and accept responsibility for the need to change.

The feedback is done via a presentation and you will receive a copy of the presentation as well as all the photos taken.

 

Guidelines for the photo session are available via download.

See what makes this presentation effective.

Photo Gallery

 

handouts for Jurgen's presentation at EXXARO Matla Coal - MHSI RoadshowReady and waiting for EXXARO Matla Coal's MHSI Roadshow, Feb 2018
Jurgen and Wouter Jacobs (GM) at RDM Boskop World Safety Day 2017
Jurgen and Dawie van Vuuren (MC) at RDM Boskop World Safety Day 2017Jurgen and Floyd (Operations) - balloon exercise at RDM Boskop World Safety Day 2017
Jurgen presenting at RDM Boskop World Safety Day 2017listening exercise at RDM Boskop World Safety Day 2017
Jurgen presenting at BAT Safety Imbizo May 2016having fun at BAT Safety Imbizo May 2016
Jurgen presenting the 'Root Cause Digging Tool' to Arturo Rodrigues (GM) at BAT Safety Imbizo May 2016Jurgen with employees - the Pick A Box game at BAT Safety Imbizo May 2016
Jurgen and PPE parade by BAT employees at BAT Safety Imbizo May 2016Jurgen with EXCO members and Devina Piyarlall at BAT Safety Imbizo May 2016
Surprise! Nick discovers the condom in the AIDS Awareness Cookie™Taken at the VUKA! VUSA! SHE Rep Workshop run by Jurgen Tietz at CocaCola Shanduka Beverages
Jurgen Tietz facilitated the Vote for Safety Process at the Vote for Safety DaySafety presentation entitled The Power of a Safety Dream at Rheinmetall Denel Munition Boskop site's Safety Day
Jurgen assisted with preparing personnel for a safe shutdown at Mossel Bay
Taken at the SHE Awards Function at which Jurgen was a keynote speakerOne of the flags used at the Vote for Safety Day facilitated by Jurgen Tietz
SAB Miller and Kingfisher Award for most innovative presentation awarded to Jurgen Tietz at SAPICS 35th Annual Conference held at Sun CityJurgen gets to hold the valuable Kingfisher Trophy
VIP Footprint - Walk the TalkJurgen Tietz presented safety to Sappi CEO Alex Thiel and his mgmt team
Attendees of St Gobain Gyproc Safety Day enthusiastically lead singing of Jurgen Tietz' Safety SongJurgen Tietz on the Vuvuzela to demonstrate Safety Practitioner responsibilities at Transnet Freight Rail Safety Roadshow 2012
"Safety Man" a la Jurgen TietzOld Bar

Testimonials

 

 

This man, Jurgen Tietz, is a genius when it comes to safety motivational talks. As you will see from many testimonials, he knows how to engage his audience whether it is management or the work force. I highly recommend him. If you see any opportunity to engage him, you will not regret it. Have a look at the info … it is excellent.

— Howard Park, AEL Regional Ops Manager, Botswana

SAB Miller and Kingfisher Award for most innovative presentation awarded to Jurgen Tietz at SAPICS 35th Annual Conference held at Sun City

Powerful.

Excellent presentation. Connect with the audience right from the start. Really felt inspired by him. AWESOME.

more

 

I know and [am] excited about the great work done by Jürgen, and he is one of my mentors on industrial safety, so at any stage given the chance he is one of the people I would prefer to come address management and employees on safety.

— Rhulani Mathebula, Eskom Matimba Group Manager Plant Maintenance

 

Safety Events Feedback

 

 

TESTIMONIALS SIZZLER REEL

feedback from clients including SASOL, ESKOM, PETROSA, UNILEVER, SAPPI, SABN,
RHEINMETALL DENEL MUNITION, ASSMANG, COCA COLA, BABCOCK and TRANSNET

 

Rheinmetall Denel Munition – Boskop:
Safety Day

Dawie van Vuuren, Project Manager: Naval and Armour Programmes

 

AECI:
SHE Conference

Gary Cundill, Group Technical & EHS Manager

Many thanks for the very interesting, informative and thought-provoking presentation you and Dr Skeepers delivered to us at the AECI SHE Conference.
You have given me LOTS to think about …

Derek Arnoldi, Corporate SHE Manager, Improchem

 

COCA-COLA SHANDUKA BOTTLERS:
Safety Talk

Yvette Langston, Supply Chain Manager

 

BAT:
EHS Imbizo

Thanks a lot for such an enriching and engaging intervention in our Imbizo. The creativity of your performance was fantastic and I can tell you it really helped us land the messages very well. The audience was energized and extremely participative, showing high levels of attention and interest during the while session. Ultimately, I can tell you each and every one of the members of the audience got a lot of learnings and reflexions. Thanks again and great working with you.

Arturo Rodriguez, MD, BAT Heidelberg

 

COCA-COLA SHANDUKA BOTTLERS:
SHE Rep VUKA! VUSA!™ Bootcamp

Henk Janse van Vuuren, SHER Manager

 

SASOL NITRO:
Safety Stand Down

Wehan Niemand

 

SABN:
Strategy Development

It was a great pleasure to have met you … I do believe you can incite management and whole workforce to create a proactive safety culture characterized by a zero harm mentality.

Moses Mudau, SHEQ Manager

 

BABCOCK:
Simply Smart Safety Program

Mpho Matshane, SHEQ Manager

 

ESKOM Kriel Power Station:
Safety Awareness

Jabulane Mavimbela, Power Station Manager

 

SASOL Polymers:
Safety Interventions

Francois du Toit, Vice President: Polymers & Nitro

… The unique style you use once again impressed.  I am sure that your talk will give a lot of momentum to our safety effort.

Sieb Sieberhagen, Senior VP: Secunda Chemicals

Trevor Naicker, SHE Manager: Polymers

Gilbert Nedzamba, Safety Manager

Kate, Safety Officer

 

ENGEN Retail:
Staff Meeting

I thoroughly enjoyed your presentation, it was delivered in a funny, authoritative impactful way by an Industry Professional.
I only have one negative, you were so good I have nothing to offer for improvement!
Yes, the Old bar and the New bar are alive and well.

Max Kaan, Hypnotist

 

Rheinmetall Denel Munition:
Safety Awareness Days
The Power of a Safety Dream

It was an incredible Safety experience for Boskop and a privilege for the team to host you in the Paint shop.

Jan de Waal, GM: Operations

 

PetroSA Refinery, Mossel Bay:
Pre-Shutdown Safety Day

Eileen Douse, Safety Manager

Carl Steyn, Operations Manager

 

Assmang Chrome Machadodorp Works:
Safety Campaign 2013

Thanks for your input and energy. Your presentation helped us refresh our commitment to Safety.

Ashley McLeod, GM

The previous campaign you did for us during 2011 really helped us to achieve a zero Lost time Injury achievement … and this is an achievement we need to celebrate but at the same time we need the work force to focus and move from where we are now to an independent stage or interdependent … This is where you have to come in, assisting as to move from where we are now to a new culture in terms of Safety.

Tswelopele Pida, Acting SHEQ Manager

 

Glencore Tweefontein Mine:
Housekeeping Campaign

Recommending you [for your involvement in launching our housekeeping campaign] was an easy task. Your reputation stands you in good stead.

Ronaldt Mafoko, GM

 

AfriSam:
Safety BootCamp

Safety is not always made practical and many courses Afrisam has attended focused on the theory part of SHE. The courses are normally technical and high level with complicated organograms etc. But Jurgens brought it simply through pictures and leadership skills that we so often neglect. The main learning for us is that without the people you have lost the SHE battle. Behaviour Based Safety is not 100% initiatives but one global focus on the people.

Creative, simple, but yet effective from lower levels to CEO level.

Looking forward to our next interaction.

Letisha van den Berg, SHE Manager

 

Aveng Trident Steel:
Safety Day

Moniwa Mahlangu, GM, SHE

 

SAPPI Forestry and Paper & Packaging:
ManCo’s & GSAD

Bertus van der Merwe, Technical Director

Thank you for the quick Head Office Vuka Vusa GSAD presentation. I found it both entertaining and informative, and you bring the desired message across very clearly! Well Done.

Ockie Strumpher, GM, Cape Kraft Mill

 

NORTHAM PLATINUM, Zondereinde Division

It has been a time since we met, but I can tell you that the safety intervention we had with you was an unforgettable experience of our lifetime in Northam. We have been doing so well that NORTHAM has made it to the 2 MILLION FATAL FREE SHIFTS on the 22/04/2013. Through your motivational techniques we were inspired in such a way that a choir in NORTHAM was organised focusing mainly in singing MOTIVATIONAL safety songs.

With the request I received from my team members to have the choirs message to be recorded then I thought you Mr Jürgen Tietz can be of a great help to [this] choir, with the intentions of playing [this] song each time we have our own safety interventions. WE ARE INSPIRED …

Kenny Rapoo, SHE Rep

 

SAINT-GOBAIN Gyproc:
Safety Day

Greg White, Plant Manager

 

SENMIN:
Vendor Safety/Wellness Day Presentation with Mirror Technique
Delegate Feedback

“Exceeded my expectations. The mind is being set to ‘zero repeats’.”

“One of the best safety talks I’ve been on. Best part: interactive. Best Lesson: ‘Look to see’ and ‘Work safe’.”

“Yebo Baba! Best part: Red & Green Card which I will use on my sites.”

“Best part: Very practical.”

“Learnt a lot about our mindset towards safety, VIP and TEAM and motivating operators.”

“Informative and full of humour.”

 

Process Safety Management Course:
(Guest Speaker)

Your approach to enhancing and maintaining a safety culture was captivating. We believe that there is much value in your insights and wisdom …

Kreason Naicker

 

Transnet Freight Rail:
Safety Road Show

Vernon Samuels, MC

 

SAPPI Chemical & Cellulose Plant:
Global Safety Awareness Day Events

Vuyo Bahlekazi, HR Manager

We organised Jurgen (a safety expert and motivational speaker) to address our work force as part our Global Safety Awareness day initiatives. This was extremely well received by our work force as Jurgen presented in English, Zulu and Afrikaans. And of course the fact that the message was also very important helped. We found it very worthwhile.

Craig Daniel, SHEQ Manager

Absolutely – a great impact which we must keep in focus with Yoga , VIP and spade work !

Gary Bowles, MD

Your presentations were very well accepted and I am sure we will reap the Safety benefits from the awareness you created.

Clive Oxley, GM

YEBO BABA!

The concept was awesome and at yesterday’s workshop meeting the vibe from my people was extremely positive!

Ken Toward, Assistant Engineering Manager

Absolutely brilliant! … Had everyone’s attention (humorous vibe) but yet very basic and clear MESSAGES for all to comprehend what they should be doing with regards to safety!

Loved it.

Jenny Shepherd

A pleasure meeting you. Always great when you meet one of the best in the Safety industry! You certainly have a wealth of ideas and are obviously doing it the right way (seeing your successes) … You really have a way of getting into the mind and hearts of the people on the floor.

Bradley Hlubi, Emergency Response Manager, SAPREF

 

ESKOM Matimba Power Station:
Safety Day & SHE Rep Day (in collaboration with NOSA)

This was excellent. We all enjoyed the program very much and we will pay your invoice with a smile.

Fulufhelo Tshikhudo, Power Station Risk Manager

A very motivational speech and presentation. All those at the SHE REP DAY loved him and were very interested in what he had to say. Especially when he spoke in the African language to the African people that immediately caught their attention and they were really impressed. Overall very well presented and handled.

Shereece Venter, Beatrix Events

 

TRANSNET National Ports Authority, Durban:
Safety Day

Amazing. Our Safety Day function was a success thanks to you.

Nonhlanhla Dimba, Risk Specialist: Legal & Compliance

 

ESKOM GENERATION SAFETY MANAGERS, Megawatt Park:
Safety Showcase

 

ASSMANG CHROME, Machadodorp:
Safety Sessions

Listen to Aldo Colangelo’s feedback

Listen to Pieter Botha’s feedback

 

SASOL OIL, Randburg:
Let’s Talk MD Session

… It was the best safety talk I’ve ever heard! … Awesome session – everyone had a fantastic time.

Natasha Groenewald

 

NORTHAM PLATINUM, Zondereinde Division:
Safety Sessions

Yebo Baba !!!

On behalf of Redpath Mining Team … thank you for the insight you gave us yesterday. It was an eye opener for us Coaches to “GOYA” and get SAFETY priority as PRIORITY …

There was a slide with ACTION that I thought was very informative and also the tag on the shovel handle.

Lazarus Motshwaiwa, Site Manager

 

OMNIA Fertilizer:
Safety Presentation

… Guest speaker was excellent. He got the attention of all the delegates, and by using a “comic” factor as well as facts, I believe that the progress in behavioural safety and reoccurrence of incidents will definitely be reduced.

Riki Branford, Sasolburg

Incredible presentation. We have had rave reviews and the positive feedback has been overwhelming.

Louise Rademan, SHE Supervisor

 

ESKOM Lethabo Power Station:
SHE Day Awareness Campaign

… An excellent approach [getting] the employees to participate in the presentation.

… Your technique to use pictures that have been taken from the work environment of the employees makes them aware of what they are doing right or wrong. You have also taught us that we must show the good things that people do, and not only the bad things.

SS Prince, Power Station Manager

 

ESKOM Duvha Power Station:
SHE Day Presentation

Yebo Baba!

… The presentation was lively, real and to the point. The method used to reach all the employees was really impressive … Thank you for sharing the perspective with us that we need to be safety conscious and not to put it at the back of our minds and make it a responsibility of the safety department.

People, especially [those] with long service, remarked that within a short period of time [you] managed to turn around their safety perception … felt the responsibility you were referring to with such passion! They were all inspired to take safety seriously for their sakes, their families and their colleagues.

MS Jappie, Power Station Manager

 

Rheinmetall Denel Munition:
SHE Awareness Workshops

Yebo Baba!

… Well prepared, well presented and well thought through ideas … You really knocked their [employees] socks off.

As for the subject matter, Safety experts are getting fewer and fewer, let alone those who are well versed in the explosives industry. Your knowledge and experience made it real for our employees as they could associate with your examples and pictures of good / bad safety and explosive practices, especially using your mirror technique.

… Even more stunning was how you drove main points and the core message on Safety … The way you kept the audience alive with humour, without losing them – while the message was going home, straight into the hearts and minds. We are very pleased that the awareness was raised but what is more important is the lasting thought left behind, long after presentations are over.

Joe Tau, GM, Operations

 

Jürgen in Action

… I loved your video for several reasons: Your regional knowledge and understanding of your audience is simply fantastic. You have really “Studied Your Prey” and address your audience’s need NOT yours, which so many speakers insist on doing. You also have a great sense of humor which you use as a vocal signature and which becomes a distinct aspect of your keynote. You really understand your subject matter and you speak from a space of having “been there and done that” but most of all your audience knows that and appreciates it.

I look forward to future contact and it has been a true pleasure to meet you and learn of your excellent work.

Kivi Bernhard, “Leopardology”

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VUKA! VUSA! Bootcamps Feedback

 

 

UNILEVER Head Office
SHE Rep Day

Nono Zulu, National SHE & S Manager  and   Devasha Reddy, SHE Coordinator – HO

… thank you once again for your awesome presentation. It was well spoken about and I loved it.

Roberta Prophet, Africa Cluster Safety Coordinator Coordinator

Shiksha Ramdass, Corp SHE Coordinator

 

UNILEVER Boksburg:
SHE Rep Bootcamp

Catherine Maloa, Site SHE & Security Manager

 

LONMIN SMELTER:
VUKA! VUSA!™ Sessions

Listen to Apie Tinderholm’s feedback

 

VUKA! VUSA!™ Workshops at GOLDFIELDS

Edwin Matlapeng, Mine Safety Manager

 

VUKA! VUSA!™ Workshops at SA Mint

I would like to single out the impact you made on our Safety Representatives through the Vuka! Vusa! workshop. I think that the secret of this program is that it is pitched skillfully to empower the Safety Representatives to take action. This has enabled the company to tap effectively into this valuable resource to drive the safety vision.

Tumi Tsehlo, GM

… The ideal tool to help recharge our large compliment of safety reps … Those new to the game got some insight into their responsibilities and came back to work ready to tackle anything. The veteran safety reps felt the course was well structured and enjoyed the wit and humour of the facilitators. Not like the normal ‘boring’ theory safety course they are required to attend.

… For team building and informative and interactive safety coaching, I give this workshop a thumbs up!

Ronele Isaacs, SHE Manager

 

VUKA! VUSA!™ Bootcamp at Omnia Sasolburg

… The best and most enjoyable training I have ever been on … I’m sure that with what you gave me and the toolbox, I’ll reach the “ZERO target” for the year.

Fred Behr, Hi Quality Electrical

Great course. Very informative, creative and motivational. I plan to use the term Vuka! Vusa!™ on a day to day basis. Not only at work but in my personal life as well.

I showed my wife the Toolbox and it has motivated her to be more safety conscious for herself and our little daughter. The Toolbox has already been of assistance with my safety talk on Friday.

… I will use what I’ve learned and motivate others to “GOYA” and make a difference in safety by “saving” their lives and preventing them from destroying others’ lives.

Dirk Visser

 

VUKA! VUSA!™ SHE Reps Workshop at ASSMANG Cato Ridge

… Probably the best attendance of our SHE representatives at any meeting. Your reputation precedes you. And they
together with the rest of the SHEQ Department officials were impressed.

The message was simple, practical and well received. We definitely need to do a follow-up session and perhaps direct the safety message to the foremen and supervisors. Well done and thank you for an effective message.

Siyabonga Makhaye, SHEQ HOD

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Peopology, Leadership, Life Skills, Retrenchment, the “Speaking” Business

 

 

JOHANNESBURG CHAMBER OF COMMERCE & INDUSTRY,
Sandton & Midrand Regions
:
Keynote on People

Andrew Horton, MC

A very unique and thought provoking presentation … Definitely made me think about my colleagues! I made a point of thanking my colleague for coming into work this morning.

Nadia Oberholzer

 

PROFESSIONAL SPEAKERS ASSOCIATION SA, Pretoria Chapter:
Safety Business Presentation

Bertie du Plessis, Professional Speaker & Leadership Trainer

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