Search Results for: Passion

SCnSP – Running Like Hell and Panting Like Crazy

♦♦  CULTURE   &   SAFETY PERFORMANCE  ♦♦
Nov 2016
     

Running like hell, panting like crazy

What it takes to be a “top dog” …
… doing instead of talking

Picture: panting like crazy

     

Do you feel like you’re running like hell and panting like crazy … and getting nowhere? Then this one is for you, whether you are a CEO or a frontline manager. At each level, you are a leader in your own right. In fact, at home, in your family and in your community you are a leader, without appointment or position – merely by your actions.

There are thousands of books, written on leadership.
My take on leadership is simple and practical.

Leadership is what you believe, what you see, what you hear, what you read and learn, but, most of all, what you do:

  • the movement you create by the action you take (because words rarely change things);
  • the trust you create – envision, change, simplify, know and innovate;
  • the integrity you show – listen, respect, recognise, care and relate;
  • the way you deal with accountability – fix, coach, build, help, empower and expect results.

Leaders don’t wait for instructions – they provide direction.

If you are spending your time in meetings, instructing, prescribing, following up, chasing, checking, reviewing, supervising and, in general, trying to control what other people are or should be doing, then you are not leading, but managing [1]. You are most probably running like hell and panting like crazy.

Picture: Disruptive safety call to action icon

Do work that matters.
Care about how what you do impacts on others.
Protect and grow your people, balance priorities with resources, empower your people, make them think and then get out of their way.

Stand back, take a helicopter view, educate and empower and move your people from dependence to interdependence.
Why? There’ll be less running and panting and definitely more positive results.

[1]    You manage/handle horses, not people! Manage comes from manege ‹ Italian maneggiare to handle, train (horses), derivative of mano ‹ Latin manus hand. Present use, to be in charge of, run, be head of, head, direct, control, preside over, lead, govern, rule, command, superintend, supervise, oversee, administer, organise, conduct, handle, take forward, guide, be at the helm of.

RELATED LINKS

Purpose” from the series “Safety on a Shoestring Budget

Safety as a Value – Leaders’ Roles and Responsibilities

Safety, for Safety’s Sake

Gupta Lessons

Action Speaks Louder Than Words

The Politics of Safety

Discipline and Passion

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The Safety Rep’s Survival Guide

 

Picture: The Safety Rep's Survival Guide

The Safety Rep’s Survival Guide is a unique tool
in the form of a handbook with supporting material
which transforms passive H&S Reps
into passionate and active H&S Reps
by means of education and empowerment.

In a world of disruptive change
we need Disruptive Safety™.

To reduce incidents and prevent injuries
we bring you the whY factor
to move the ELEPHANT
to get your people to own safety
by engaging in the Just Doing Something Safe™ daily habit.

This D.I.Y. handbook is the solution to the industry-wide problem of H&S Reps not playing a meaningful, proactive role in safety.

Picture: The Safety Rep's Survival GuidePicture: The Safety Rep's Survival Guide

  • 10 sections, covering 88 topics, including how to be an H&S Rep, the law in English, self-help, being proactive, behaviour, teamwork and problem-solving, in over 200 pages.
  • Fully illustrated with 80 full colour high-quality drawings, using ANTZI, the metaphor of the ant.
  • Fun, interesting, educational, empowering.
  • Written in easy to understand English, with an extensive glossary, FAQ, self-test questions and a facilitation guide.
  • Access to a web site with over 100 “How To” guidelines.

 

 

For more information or to order this indispensable handbook:

GM – Road Safety – Year-End “Take Safety Home” Message

♦♦♦    Road Safety    ♦♦♦

Year-End Take Safety Home Message

Those of you who have been following me for some time know how passionate I am about this topic. We kill nearly ten times more people on our roads each year than ALL industrial fatalities combined in all workplaces. Chances are that if you are going to lose someone over the holiday season, it will be on the roads. This is not only via vehicle accidents – pedestrian fatalities account for approximately 40% of road-related deaths.

graphic of ambulance with money

We are able to release last year’s crime statistics in the greatest of detail so the SAPS can plan and focus on the right hot spots. But, in spite of substantial funding, the Department of Transports Road Traffic Management Corporation is unable to provide road accident statistics, because they are “reengineering the Road Traffic information collection process”. In terms of road safety, we are effectively flying blind. I cannot give you the exact figure, but I can tell you that the cost of road accidents runs into billions – we could easily build and maintain our road infrastructure if we could halve our accidents.

We all know that we cannot improve something which we are not measuring and the latest road traffic data is from 2011! We can be as concerned as we like about the current situation, but we can only influence what is within our control. Therefore, let us influence our employees to become ACTIVE SAFE road users.

There are three things which kill people on the roads ( F S D )

The first is FATIGUE. If people are tired and take their eyes off the road, the likelihood of accidents shoots up dramatically. Thus encourage the habit of taking a break and getting enough sleep before a road trip.

SPEED is the second killer. Speed reduces the opportunity to react to any unforeseen event and stay in control!

DRINKING (Drugs) is the third killer. Alcohol has a disastrous effect on your reaction time as well as staying awake and alert.

ACTION

1. Draw up your plan for the year-end now! Involve your SHE Reps in that planning – empower them to play an ACTIVE role in implementing some of the ideas below, as well as coming up with their own suggestions.
2. Road Safety Cookie
  graphic of ambulance with money This is a small hand-out to engage ALL your employees in road safety and to remind them to take a safety attitude with them when going home for the holidays.
These Road Safety Cookies™ have been specifically branded with road safety signs and the cookie inserts are road safety messages.
There are many ways to use this COOL TOOL™.
  One idea is to put the name(s) of employees killed during the year in road accidents on the back of the cookie inserts eg. + IN MEMORY OF +
I will assist you with customisation to meet your specific needs.
More ideas
on how to use the Safety Cookies here.
3. Road Safety Toolbox Talks. I am offering this series of 6 CD’s at a special discount of R2,750. These CD’s are part of my COOL TOOL™ Toolbox Talks and cover the Road Safety Topics of Seat Belts, Attitude, Road Signs, Pedestrians and vehicles – download the overview.
3. Advanced Driving Safety Rules. Get your SHE Reps to hand out a leaflet, with advanced driving tips, to everyone leaving your premises when taking their year-end break.
If you need ideas for this, send me an email.
4. Look at activities you can sponsor at schools in your neighbourhood, for example driving lessons or driving simulators for schools.

RELATED MATERIAL

A Hong Kong movie theatre asks its patrons to leave their cell phones ON when they enter the movie house. Using that, Volkswagen made an eye opening advertisement.

Have you been tagged?
Caught at a road block
Taking your eye off the ball / road / task
Walking the circle of safety
Safety misconceptions – what we can learn from them
Manslaughter or murder?

REFERENCE MATERIAL

  • RTMC latest annual report is 2012- 2013. (If you look at Section 8, in particular the part which reviews the achievement of their strategic objective “improve collection of data” on page 56, you will find that they did not achieve KPI 32 = State of Road Safety Report. The financials are in Section 9 on page 71.)
  • Arrive Alive has no up to date info either – last report is 2011.

FEEDBACK

Your feedback and comments are always welcome! Drop me a line!

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SCnSP – I Don’t Have Time

♦♦♦   SAFETY CULTURE   &   SAFETY PERFORMANCE   ♦♦♦

In this series, I share with you my thoughts on Why Safety Is An Issue For Most Companies. One of the Things We Must Address If We Want To Improve Our Safety Performance is to look in the mirror and honestly assess the importance of safety.

I Don’t Have Time

The Number 1 Excuse For Not Getting Things Done

This is one of the most frequent excuses used by all of us, because we always have more things to do than time to do them in.

So, what determines whether or not something on the To-Do List will get time?
What gives one item the edge, the higher priority, over another item?
Compliance deadlines and fear of penalties or suspension of business?
Sure.
Hooray for  The  Fear  Factor.

But we all know that The Fear Factor will only get you so far. Though we may not want to admit it, there is no doubt in my mind that, busy or not, if something is important to you, you will “find the time” to do it. And that brings us to the subject of the other motivators –   Need  and  Desire.

picture depicting possible drivers fear and passion

The challenge for most Safety Professionals is how to move people from behaviour which is driven by fear to behaviour which is driven by need (fundamental) and/or desire (passion). Coupled with that is their (often) difficult task of getting management to invest valuable production time and other resources to achieve that objective.

When it comes to safety, fear will always be a motivator, to an extent. Who wants to die or be severely injured, or even handicapped for life?
Wouldn’t it be great, though, if the time we allocate to safe behaviour and practices and coaching was driven by a deep-seated passion to keep our employees and our peers and fellow-workers (and ourselves) safe from harm? To keep our environment and resources safe from harm?

Do you have the time for safety? How important is it to you? How passionate are you about creating and/or maintaining a safe workplace, home, community? Is safety in your company driven by fear, or is it driven by passion for people and the environment … or more by one than the other? And is it enough to make your co-workers invest personally in safety if you aren’t willing to invest the time?

… it’s never too late to change …

“If the past was not bright, then polish the future.”
Heather-Lynn Roberts

ACTION

  • Think before you use the “I don’t have time” excuse. All it says to people is that, although you say “Safety Is No. 1”, it really isn’t, thus wreaking havoc with your credibility.
  • Review your personal motivators for Safety. Plan your time to deal with the important things every day rather than get swamped by all the urgent stuff.
  • Review your co-workers’ and decision-makers’ motivators and find ways to move yourself and the people you work with from compliance-driven to passion-driven. Make sure that the adrenalin-junkies and risk-takers know to keep those drives out of the workplace.

RELATED READING

Stop Hiding

Politics of Safety – Time

So Many Meetings, So Little Time

Excuse List” – from the book Life EduAction by Jürgen Tietz

“Waiting at the Doctors – Time & Priorities” – from the book Life EduAction by Jürgen Tietz

FEEDBACK

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SAPICS Conference Feedback

Keynote: Peopology – the Key to Sustainable Transformation
Feedback and Award

 

Dear Jurgen

I am delighted to advise you that you were awarded the SABMiller Kingfisher award at the SAPICS conference this week. This award is for the most innovative presentation and was voted for by the people who attended your presentation.

We are very grateful to you for your participation in the conference and the value you added to the delegates who attended your session. We shall certainly create the opportunity for a wider audience to attend your next presentation at our event!

We look forward to working with you again.

Jenny Froome, Manager, SAPICS

Jurgen Tietz' Most Innovative Presentation CertificateJurgen Tietz' Most Innovative Presentation Award

I couldn’t let this occasion pass without thanking all the people who have touched my life, who have given me the opportunity to share my thinking, who have enriched me and who have enabled me to grow during my career as a speaker.

When I was told that I had received this award, I felt both humbled and proud:

Humbled that it was the conference delegates that honoured me with their votes.

Proud that the committee allowed me to present my paper on one of my “pet” subjects and that the award is sponsored by SAB Miller, a company which has winning people and teams as part of their values = innovation.

In return, I can only promise to continue to strive to add value and help you meet your goals for a safe, healthy and environmentally-friendly workplace and life.

Jürgen Tietz

… found your presentation extremely motivating and relevant to most of the issues we are currently experiencing….not just at work but as a society.

Shane van Wyk, Business Solutions Specialist Bidvest Panalpina

I attended your presentation at SAPICS and applaud your innovation and award. … I look forward to attending future conferences where your wisdom is spread and people are inspired.

Fiona van der Linde, Manager GDSN, Traceability & Product Recall: GS1, Consumer Goods Council of South Africa

… Thoroughly enjoyed …

Ruth Edwards, Commercial Manager Specialist Inventory & Warehousing Commercial Services Procurement & Supply Chain, AngloGold Ashanti Limited, Continental Africa Region

… Great presentation …

Gert Kruger, HoD Supply Chain Omnia

Excellent presentation. Connect with the audience right from the start. Really felt inspired by him. AWESOME.

Great presentation!

Informative and practical in his presentation about leadership.

Awesome talk, really inspirational.

Motivating speaker.

Best speaker – Excellent topic and samples to proof his teachings.

He is straight to the point more on to people.

Super!

Well done, thanks!!!

Very good speaker – I like the way he incorporates diversity in his presentation.

Excellent tactics to get people involved, which in turn brings about change!

Very inspirational.

Deserves a bigger platform.

Yes! Want to see him again! most innovative, down to earth yet knowledgeable speaker. Awesome!!! Thank you!

Excellent!

Brilliant!

Best speaker

Well done. Must come back next year.

Excellent presentation.

He’s excellent. See him at future conferences YES YES YES, great presenter.

Brilliant speaker. Knows the topic.

Very good! Thank you.

The best so far!

Wow what a presenter. Very knowledgeable person.

Powerful workshop.

Excellent and engaging speaker.

Wow!!! Thanks a lot for your energetic presentation. all said was a true reflection of how our workplace is. Looking forward to seeing you next year.

Summary of feedback/comments from forms completed by delegates

Congratulations on winning the award for most innovative presentation!

It has been a pleasure meeting you and working with you in the run up to the conference. I look forward to working with you in the future.

Cindy-Lee Vosloo, Upavon Events Assistant

Jurgen gets to hold the valuable Kingfisher Trophy

Congratulations again on a well deserved award. Henrietta, in my team … raved about it.

David Crewe-Brown from SAB Miller accepts the award on Jurgen Tietz' behalf

Henrietta also advised that we invite you to SAB at some stage to inspire some of our SC people.

David Crewe-Brown,
Supply Chain Development Manager SAB Miller

Congratulations my old friend. I knew you could do it.

Mike Wilkie, Manager Mechanical Ngodwana Mill, Sappi Paper & Paper Packaging

Congratulations are in order, and well done to you for receiving this accolade. I also wish to express my thanks to you for all of your monthly newsletters and guidance. Still looking forward to meeting you sometime and in the meantime look after yourself, and keep those tips coming.

Darrel Baillie, SHE Facilitator Industrial Safety SAA Tech

Well done and congratulations. I am very glad that this recognition was given to you. If I read the citation I agree that you are the wothy recipient of this award.

Merten Jansen Van Rensburg, Regional Risk Services ManagerSappi

Well done, deservedly so.

Keep it up !

Henry Merrick, Group S&H Manager AEL Mining Services

Congratulations and well done!

Greg White, WCM & Energy Champion & Plant Manager, Saint-Gobain Gyproc

Close-up of the SAB Miller Kingfisher Award Trophy' behalf

Congratulations

Kaizer Khunwane, HSEC Manager Xstrata Coal, Phoenix Mine

Congratulations, that is awesome.

Roberta Prophet, Africa Cluster Safety Coordinator Unilever

Congratulations with the award. You thoroughly deserve it.

Well done.

Rudy J Raath, Mine Manager THG Richtersveld Operations

Well done Jurgen, keep the ball rolling.

Graham Burn, Group Process Operations SHEQ Manager (Pr Cert Engineer) Anglo Platinum Base Metals Refiners Waterval Farm

Congratulations Jurgen! Well deserved.

Justin Cohen, International Speaker & Author

Congratulations top speakers …

Tom Bonkenburg, Director European Operations, St Onge Company, Netherlands

Well done Jurgen … you definitely are one of the best I have seen!

Tibor Szana, Director: Construction; Major Hazard installations & Explosives
Department of Labour

Congratulations on your award. Due to your intervention, I am able to think out of the box, which enabled me to add value to our business of producing electricity.

Peter Granville May, Senior Advisor Fire Risk & Emergency Management Eskom Sustainability

My sincere congratulations on your achievement …

Mathews Amunghete, Chief Inspector of Mines – Mine Safety & Services Division, Directorate of Mines, Ministry of Mines & Energy Namibia

Congratulations on your award. Indeed it is well deserved. I have had my own experience of working with you and know this from first hand experience. Well done.

Tumi Tsehlo, Managing Director SA Mint Company

You deserve it.

Keith Stewart, MD Combustion & Gas Burner Services aka Gasburn

Well done on your Most Innovative Presentation award, excellent!

Gavin Halse, Director Product Strategy AdaptIT Durban

Jurgen!! CONGRATULATIONS!! Well done!

I honestly think it is more a matter of you touching other people’s lives than vice versa. Your sincerity and enthusiasm always motivates me.

I really enjoyed reading your paper. Thanks for sharing it with me.

Isa Fourie, Senior AdvisorEskom Kendal Power Station

Congratulations! Well done!

Annie Greeff, Consultant

Well done Jurgen – keep thinking and talking the important messages …

Gary Bowles, MD Sappi Chemical Cellulose Saiccor Mill

Well done Jürgen. You deserve it.

Edwin Matlapeng, Mine Safety Manager Goldfields South Deep Mine

Congratulations on an award you richly deserve. Bestowed upon you by your peers – it’s wonderful.

When I first met you at the speakers convention, it was then that I recognized your innovative presentation talents and went on to say to the chairman at the time ‘watch that quiet unassuming little man with the one eye – there goes one of the most underrated speakers – he will emerge!’

Your award bears testimony to what I predicted when I first met you. You are a giant – be proud!

Alain de Woolf, Entertainer

Well done you deserve the recognition.

Chris Silver, Business Unit Manager Exxaro Tshikondeni Mine

I also would like to acknowledge and appreciate all your efforts in keeping us abreast in current safety trends.

Kekeletso Selepe, Principal Technical Official Eskom

… It is an even greater pleasure to learn of your achievement. Well done to you and it is undoubtedly well deserved.

May you continue to grow from strength to strength.

Pauline Pirthi, Regional Business Planning & Strategy Manager Eskom

Well done on the achievement, Jurgen, you deserve it….because you are special.

Alex Stramrood, Corp OHS Manager (Op) Operational – Sustainability Div, Eskom

Thank you as well for each and every email received over the years …

Morkel van Wyk Goldfields

Congratulations on that milestone I think you have deserved that.

Anton Stevens, Project SHE Manager Bakubung Platinum Mine (Wesizwe), WorleyParsonsTWP

Congratulations on the award!

Cara Woollacott, Senior Practioner: SC Risk Coordinator Sasol Group Services

To a true Champion of his topics JURGEN TIETZ CONGRATULATIONS!!!!!!!!!!

Cecil Cordiglia, Safety Officer Transnet Rail – Rail Management Engineering

Congratulations Jurgen

Elain Chetty, SHE: IMS Practitioner Sasol oil Supply Chain         Landela Madubane, SHEQ Manager Transnet

Congratulations!

What a great achievement!

Allan Ingham-Brown, HR Manager Cargo Motors

This is indeed a fantastic award. It will definitely not be awarded to you if it was not well deserved. Keep up the good work and thank you for the wonderful contribution towards Safety. You are truly making a difference.

Johan van Wyk, Senior Specialist SCR – Emergency Response Sasol Group Services

Congratulations on your prize, it indeed befits what you are and what you stand for. Were I also in attendance, I couldn’t had any other chance but to vote you being the best.

Keep up the good work … Keep those beautiful messages coming.

Letlatsa Tseka, Safety Risk Management Business Integration & Performance Management, Eskom Transmission Division, Simmerpan, Germiston

WoW. Congratulations! That certainly is a great honour and recognition for you. However not un-deservedly so. You have touched the lives of so many people and their families (by giving powerful messages that have in many ways contributed to the improved safety and well-being of people) and also by the uplifting example of your life and your leadership philosophy.

You are for me a shining example of what one of the radio-stations are promoting – LEAD SA.

Willem Mare, HR Business Partner Mondelez aka Kraft

Well done.  The cream always rises to the top.

Stan Savitz, MD Joint Manager, Safety Through Empowerment of People

Your innovative approach and passion in whatever you do has finally been properly acknowledged – Congratulations!!!!!

Phuti Kgano, Consultant Behavioural Safety

Congratulations!

Pam Leppich, Safety Officer Consol Klip

Siyakubongela.

Hlangabeza Gumede, Principal Specialist Chamber of Mines

Congratulations to you. I am proud to say that you really deserved it. Your talks are really motivating and I always learn a lot from you.

Makwena Mashaba, Safety Officer Eskom Matimba Power Station, Risk & Assurance

Congratulations, Jurgen! Well done!

(Dr) Graham Edwards, CE AECI

Congratulations with the award received, it is great to be acknowledged when doing “good work” !

Fritz Konig, QAM AECI

Congratulations upon the achievement of the award … I’m grateful for your tips sent to me which I have been reading …

Robert Nuwagaba Kasese Cobalt Co Ltd Uganda

Congratulations on the award, you needed to be recognized for your passion on safety issues.

I am sure you have and continue to coach South Africans on how to handle Safety.

Nomasonto Monapathi Goldfields

Congratulations on the award, you needed to be recognized for your passion on safety issues.

I am sure you have and continue to coach South Africans on how to handle Safety.

Nomasonto Monapathi Goldfields

Congratulations! Mr Tietz, you really deserved this award. You are one in a million.

Annie Ntoampe Eskom

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GM – GUPTA Lessons

♦♦ SPECIAL EDITION ♦ SPECIAL EDITION ♦ SPECIAL EDITION ♦♦

My thoughts on this hot topic!

GUPTA Lessons

Wedding debacle GUPTA lessons

(for Leadership)

As leaders, there is much we can learn from the recent GUPTA wedding debacle.

GUPTA = Generally Underestimated People Taking Action

  1. If you want to catch people’s attention, do something creative, unique and novel with lots of passion. Treat your people like VIP’s. You don’t have to charter a plane, use a blue light circus, or hire the Lost Palace at Sun City.
  2. Even with all the money in the world, you still have to follow protocols, policies and procedures. You cannot just “do things on the fly”.
  3. Involve all the right people, plan it properly and communicate with everyone affected, in writing. It’s about team work!
  4. Your people are watching you 24/7. Your leadership microphone is never switched off. Your followers judge you by what they can see = your behaviour and ACTIONS.
  5. ACTIONS have consequences. People choose to do, or not to do, something. People choose to take chances or short cuts.
  6. If we are serious about it, the truth will eventually come out.
  7. Kungumsebenzi wami“. Take responsibility for your actions, including your decisions. Don’t blame others. Have the guts to own up and face the music. You earn respect by saying: “I made a mistake and I am accountable for that”.
  8. As a leader, you have to account for the actions and behaviour of your followers. Don’t just ‘punish’ the officials or workers involved. What about their superiors?
  9. ACT fast and be fair. If it is possible to salvage the situation, then do so and give feedback to your people.
  10. Learn the lessons from your mistakes and share these openly. Making a mistake is human, but repeating the same mistake is stupidity – which cannot be cured.

 

ACTION

For unique and novel ideas of how to treat your people as VIP’s, download my COOL TOOL™ Safety Cookie™ overview here.

FEEDBACK

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GM – Under the Knife

♦♦  CULTURE   &   SAFETY PERFORMANCE  ♦♦
Feb 2013
     

Under the Knife

World Class Safety: Health & Hygiene

Picture: operating theatre staff

     

I have “signed my life away” and I feel like doing a full audit of all the tools, equipment, labelling, but . . . . it’s too late. I am flat on my back on the hard, cold and narrow operating table at Linksfield Hospital.

There is something frightening, yet reassuring about these masked faces.

Frightening, because the doctors have literally got my life in their hands. Thoughts of: “What if . . . .” flash through my brain.

Reassuring, because I know that I can ‘rest assured’ that I am in the best hands, the hands of genuine professionals.

I try to stay alert as nurse Rebecca gives me some oxygen, “just to be safe . . . .” and hooks me up to the monitoring instruments. I see Dr van der Spuy inserting the ‘plastic’ needle of the drip. The last words I hear are “You will feel . . . .” I am asleep in an instant.

Back in the ward, after recovery, I feel so good that I have to pat for the plaster or bandage. Perfect pain control! I have time to think about my hospital stay.

I am sharing this story of my operation with you because a hospital is a prime example of World Class S.H.E. – SAFETY, HEALTH and ENVIRONMENT. I am not talking about a third world bush clinic here, but of a facility and standards we all should strive for in our own operations, be it a factory, plant, mine or office complex.

  • Highly skilled doctors and nursing staff, serious about their work and following strict procedures, without taking short cuts.
  • Non-negotiable rules, such as those regarding hygiene. No one would even contemplate entering the operating theater without a sterile gown, slippers, gloves and mouth guard. Protection (PPE) for both the patient and the medical staff!
  • Working together as a team. No fooling around or taking chances. Clear cut roles and responsibilities – surgeon, anaesthetist, theater nurse, ward sister, cleaner, with no room for error and a spotless environment.
  • Identification and labeling is taken dead seriously, down to a milligram for medication. Identitags and bar coding for the patient with full particulars like ward, bed, responsible doctor, planned procedure, and double checking everything with sign-off (my brother’s keeper), to avoid any misunderstanding.
  • Pre-admission (pre-start) check lists. The anaesthetist would not dream of putting a patient to sleep without a face-to-face examination.
  • Monitoring and record keeping of blood pressure, pulse, temperature, medication, without fail. This is all part of discipline and genuine patient care, including hand-over to the next shift and the following of “doctor’s orders”.
  • Continuous improvement (‘plastic’ needle), especially in procedures and equipment, is part of making it safer for the patient and thus improving SHE all round.

ACTION

My challenge to you:

Use this write up for your next couple of toolbox talks. Furthermore, use it as a model to audit your operation. Forget your existing safety checklists and standards for a moment. Think out of the box and utilize this write up as a wake-up call. Get your senior leadership to ask: “If our operation were a hospital in which we carried out procedures and people’s lives were at stake, what would we do differently, right NOW? How SERIOUS would we be about adhering to our own policies and procedures?”.

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SCnSP – Discipline

♦♦  CULTURE   &   SAFETY PERFORMANCE  ♦♦
Oct 2012

In this series, I share with you my thoughts on Why Safety Is An Issue For Most Companies.
One of the Things We Must Address If We Want To Improve Our Safety Performance is DISCIPLINE.
A safe operation requires employees who are SELF-disciplined. What drives it? How can you get it?

     

Discipline and Passion

key ingredients in the foundation mix of safety

Picture: collage depicting that passion in anything leads to self-discipline

     

DISCIPLINE is a key ingredient in the foundation mix of safety. NO discipline means NO sustainable safety.

The crown of discipline is SELF-DISCIPLINE – everybody taking safety seriously, all the time, without policing, at work and at home . . . . the habit of doing the safe thing and working to a code of conduct.

A close cousin to self-discipline is PASSION. Commitment – Dedication – Focus – Consistent – Concentration – Perseverance. These all are features of passion.

The best way to explain the strong link between passion and self-discipline is the sports analogy. World class sportsmen and women have an immense passion for their sport. As a result of passion, they develop the self-discipline to get up at the crack of dawn and into the water or onto the track to practice, practice, and practice, every day to improve their skill and performance. They play to the rules of the game and are fanatical about reaching their goals to become (world) champions in their field. These champs have bridged the gap between reason and desire.

The Road to Safety Discipline is a tough one, spanning a four-pillared bridge of self-discipline – cleanliness, orderliness, punctuality and compliance.

What is called for are independent safety thinkers and consequently active safety employees. We have to grow Safety BEE’s – Behaviour (safety) Empowered Employees. We have to get people beyond understanding and even accepting the reason for safety to having a deep felt desire to practice safety.

How to grow employees to be passionate about safety and thus safety self-discipline?

This is the most demanding challenge you will face in terms of behavioural safety. I use the player / coach analogy. The player has to show up and practice, which includes doing things that are not fun like fitness training, or in a safety sense, good housekeeping. The coach must be, consistently, a safety VIP – Visible, Involved, Pro-active. This LEADERSHIP ROLE is critical.

The full article on this subject, “The Power of Discipline”, is available as a download.

Download

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SCnSP: The Hidden Power of Good Housekeeping

♦♦  CULTURE   &   SAFETY PERFORMANCE  ♦♦
Sep 2012

In this series, I share with you my thoughts on Why Safety is an Issue for Most Companies, or, putting it differently, Things we Must Address if we Want to Improve our Safety Performance. Read on to discover the hidden benefits of good housekeeping.

     

The Hidden Power of Good Housekeeping

Picture: Neat and clean personal workspace

     

Housekeeping is a dirty word for many due to a fundamental attitude issue.

Many employees see it as something over and above their job functions, whereas they really should adopt it as an integral function of their job. The result is that bad habits develop – employees do their work, clean up a little at the end of the shift and then … L … spring clean – just in time for the upcoming audit.

Some employers consider it to be not only something which does not make money, but also as a waste of money – something they have to do for cosmetic reasons or merely to please inspectors. Some even go as far as doing the bare minimum only – a good slap of paint to cover up the real problems. LL

We need to make everybody realise that poor housekeeping is a sign of a lack of order and structure, discipline and compliance. It has a direct impact on quality, productivity and safety (S.H.E.). There are few who are able to function in a mess. It is the old story of ‘a dirty place leads to a dirty mind’, i.e. muddled up thinking and confusion. People get hurt – slip, trip and fall (4 letter words) – when there is poor storage and if things are not kept neat, clean, secure and labelled. The 5S system, developed by Toyota originally, talks about Sort, Shine, Set in order, Simplify and Sustain. In S.H.E., these things do help to prevent injury and loss.

Good housekeeping has 3 hidden benefits:

  1. It makes safety highly visible and therefore problem areas surface quickly.
  2. It has a carryover in attitude towards safety rules, procedures, standards, systems and equipment.
  3. It’s a player issue. We all know what to do and don’t need a coach to hold our hand. Nothing is stopping us from working neatly, cleanly, securely and with everything labelled. It also doesn’t cost much money to have a place for everything and to put everything in its place.

Good housekeeping starts in personal work spaces – your desk, office, workbench, car, cabinet, drawer, store, toolbox, etc. It starts at home. I have looked at hundreds of personal workspaces and I can see the difference in safety attitude with ‘one eye closed’.

Do not underestimate the power of the above-mentioned three benefits of good housekeeping. If you can get good housekeeping into people’s hearts as a value, the rest of safety is much more straightforward. Make it a habit, as the leader, to become a true safety VIP for good housekeeping. Be Visible, Involved and Pro-active.

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Disruptive Safety™… from The Safety Rep’s Survival Guide

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Auditing vs Policing (aka “The Best Audits”) … from the Culture & Safety Performance series

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GENERAL

Time Management … from the Culture & Safety Performance series

New Leadership Role Checklist (New Job Checklist)

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Tools & Techniques for Effective Meetings … from the Culture & Safety Performance series

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