Search Results for: Root Cause

Jump Starting at Grootvlei

Now don’t get me wrong. I don’t mean ‘jump starting Grootvlei Power Station’. 😆 Auke Maas, the SHE manager and his team are switched on. I mean jump starting my Harley Davidson motor bike at Grootvlei. Yes, a Harley Davidson, “nogal” (= “on top of it all”), with a reputation of being a super-reliable bike. But let me explain.

I was late for my meeting with Auke and his team  😐  and, in my haste, I forgot to switch off the Harley’s ignition. As a safety feature, the main light is always on when the ignition is switched on. So, when I left the meeting, I proudly started, er, rephrase, tried to start the bike, because Auke, Arno and Peter wanted to hear the engine. NOTHING. Not a click.  😳 The battery was DEAD.

There I stood, far from home and miles from a service station.

Fortunately, I had the support of the Grootvlei team and, with the help of Arno, who got some tools, we opened the battery compartment. In the meantime, Peter, the chief fire master, got the portable jump start unit from the fire station. In no time at all, the Harley was running, and I was on my way home.

A helping hand from the folks at Eskom Grootvlei

What are the safety lessons?

  1. Even when in a hurry, take the time to follow the correct procedures and do the right things, one step at a time (stop the engine, switch off the ignition and lock the helmet, panniers and bike.) Doing things in a hurry often leads to incidents = NEAR HITS.
  2. Be prepared. Have a set of tools in your vehicle for emergencies. A small fire extinguisher is a good idea too.
  3. Have a backup in place. The portable jump start unit is a brilliant idea for emergency vehicles. One cannot have an ambulance or fire engine not starting because the battery ran flat.
  4. Establish a root cause, even if it was a near hit with no injury or damage, and make the necessary change to avoid making the same mistake again. In my case, it required a behaviour change – I make it a habit now to switch off the ignition to stop the engine.

 Be safe – the SIMPLY SMART way,

Jürgen

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GM – Pay Back the Money

♦♦♦    Pay Back The Money    ♦♦♦

Nkandla Lessons (#2)

The subject here is investigations (not politics or the behaviour of people / parties in parliament). Nonetheless, there is one thing to be said for young, outspoken Julius Malema. He promised in his election campaign that “parliament will never be the same again” and that “we will represent the worker”. He is most definitely delivering on his promises with his red overall brand and challenging the ruling party on all fronts!

picture of newspaper article entitled Pay Back the Money

The fundamental lessons that one can learn from the Nkandla[1] saga in terms of investigations are:

  • A problem does not go away because it is ignored.
  • Don’t hide behind “we are waiting on the investigation / report”.
  • Investigations are best done by an independent, unbiased and trusted resource.
  • Launching a new investigation because you don’t like the outcome of a previous investigation will only make matters worse.
  • Follow the 3F-Principle. Investigations should be done Fast. They should be Fair to all parties concerned and the action taken should be Firm.
  • For an investigation to be credible, there should be transparency and full disclosure.

Furthermore the parties involved have to take responsibility for their actions and decisions and face the consequences.

Unfortunately, in the last 20 years or so, the involvement of legal teams in incident investigations has bedevilled the real objective of safety investigations, i.e. to find the root causes and take action to prevent a re-occurrence. Instead, enquiries bear more resemblance to court cases, where people and companies feel prosecuted / threatened and hence have the need for a solid defence in their corner[2].

[1]   NKANDLA is a new project management acronym which stands for:
                Nobody  Knows  Anything  Nothing  Done  Like  Agreed

[2]   Marikana and the ‘Arms Deal’ are two shining examples of this.

ACTION

  • Follow the 3F-Principle for incident investigations in your company. Do the investigation Fast, be Fair to all involved and be seen to be Firm.
  • Make the outcome of the investigation known to all employees and act promptly on the recommendations.

RELATED READING

Oscar’s Defence

Your Safety Nkandla

FEEDBACK

As always, I welcome your comments and feedback!

Copyright: Jürgen Tietz
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SCnSP – Safety and Quality

♦♦♦  SAFETY CULTURE   &   SAFETY PERFORMANCE  ♦♦♦

In this series, I share with you my thoughts on Why Safety Is An Issue For Most Companies and the Things We Must Address If We Want To Improve Our Safety Performance.

SAFETY & QUALITY

(They go hand in hand)

Why do many companies link Safety and Quality, often co-ordinated by one department? There are a number of reasons, based on requirements / drivers that they have in common or are shared:

  • Adherence to defined and specific rules and procedures.
  • Involvement by and of everyone – the basis of efficient implementation of Safety and Quality systems.
  • Driven by a policy document developed by top management for unity of purpose and direction and audited against elaborate ISO and other international standards.
  • Need people to change their attitudes and behaviours to ensure customer needs are continually satisfied and employees are not injured or harmed.
  • Use professionals to support the business functions and many other shared factors.

But the real common denominator is ZERO = ZERO DEFECTS = ZERO HARM = ZERO TOLERANCE. I know ZERO is a hotly debated issue, but just consider the consequences if your surgeon did not have a ZERO mind-set or, for that matter, if Koeberg did not have a ZERO TOLERANCE approach!

graphic depicting common / shared requirements / drivers of safety and quality

There is also a more direct, physical link. It is, simply put, waste! Waste in all its forms: spillage and effluent, defective products, time lost being unproductive (from injuries, reworks, or time spent making defects). It is all money down the drain. Even if you can rework some of this waste, much of it still ends up on a waste dump, ultimately damaging the environment.

On top of that there is the cost of cleaning up, waste handling, attending to the injured, time taken to investigate causes of incidents and product non-conformities. You need bins and containers, fork lifts and trucks, storage areas and waste / effluent pits and enclosed spaces, plus lifting equipment, settling ponds and dumps with separation facilities.

The link to safety is the fact that to deal with waste you introduce the additional resources, equipment and facilities, with the associated new risks involved. This could be hazards like trip, slip and fall, confined spaces, working at heights and lifting equipment, especially when recycling or reworking. In order to protect against the health hazards, extensive PPE is often required.

Another direct link between Quality and Safety is created when a non-conforming part that is fitted, for example, to an aircraft could directly result in a safety disaster.

For Safety and Quality to be effective and sustained, organisations should focus on identifying the underlying causes of incidents or non-conformities and implement actions that eliminate the root causes of the non-conformities experienced.

ACTION

  • Change the Rework / Waste mind-set to ZERO WASTE. Make it a priority, like when working with extremely hazardous chemicals as in a nuclear plant.
  • Compile the real, total Cost (direct and indirect) of rework, recycling waste and waste handling activities and share with your EXCO and all employees.
  • Get the ‘Safety’ and ‘Quality’ teams together to find ways of working jointly to plan and run a ZERO TOLERANCE campaign.
  • Organise a competition to evaluate the amount identified in item #2 (Rand or tons) to encourage looking for opportunities to REDUCE – REUSE – RECYCLE

RELATED READING

“Zero Defect – Tracy Ackermann’s Plant” – from the book Life EduAction by Jürgen Tietz

Going to Waste

Fix Those Leaks

Your Paper Footprint – Environmental Murder?

RESOURCES

Moses Mudau, Head of QEHS Management at SABN
Master of Engineering (MEng), Industrial Engineering/Management

FEEDBACK

Your feedback and comments are always welcome! Drop me a line!

Copyright: Jürgen Tietz
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GM – Oscar’s Defence

♦♦♦    Oscar’s Defence    ♦♦♦

for Safety Incidents / Accidents

 

Leaving the question of the extent of Oscar’s guilt and the consequent sentencing aside – that’s Judge Masipa’s job – one cannot ignore that this case is a classic example of not taking responsibility and of making excuses and assumptions.

This “disease” is too often mirrored in people’s behaviour when it comes to safety. We find people giving excuses instead of acknowledging their role in mishaps, which would help us to find the root cause of incidents or near hits (not misses!).

Excuses often given include:

  • I did not know / think / ask / hear / see . . .
  • I assumed . . .
  • I didn’t do it on purpose.
  • I can’t remember
  • Before I could think, I had . . .
graphic with words I'm Responsible

Accidents don’t just “happen”. They are the direct result of someone choosing to do the wrong thing or to not do the right thing. This includes thinking of the consequences of one’s actions before taking action!

Why do people make excuses rather than owning up? In some companies, it is because there is a culture of intimidation and / or people fear being penalised.

Incident reporting is mandated, but companies also want to know about near hits – this information is critical as an aid to finding and fixing root causes permanently, so that similar incidents don’t happen again.

To encourage disclosure and ownership, one needs to promote a safety culture of focussing on the incident and not making somebody pay for what happened. Of course, there will always be exceptions to this principle, as in a situation of deliberate sabotage, pure negligence, tampering with safety devices and equipment or blatant contravention of safety procedures.

ACTION

  1. Review your policies and procedures, so that there will be no penalty when reporting or owning up to a genuine mistake.
  2. Contact me for a Simply Smart Safety™ Power Survey to help you understand what the current safety culture looks like in your company.

FEEDBACK

Your feedback and comments are always welcome! Drop me a line!

Copyright: Jürgen Tietz
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GM It’s My Mistake

♦♦♦     IT’S MY MISTAKE     ♦♦♦

This is a sequel to my blog entitled: “Safety Misconceptions: What can we learn from them” (pub 19 Oct 2011), wherein I mentioned that I had recently been involved in a bike accident and promised to tell readers about it – what happened and why, what I learnt from my root cause analysis, and the concept of ‘being lucky’.

It's My Mistake by Jurgen Tietz Safety Speaker I have been riding motor bikes for over 40 years and recently bought a new bike. I was still getting used to the different feel and handling of this bike the night I had … NOcaused … the accident! I didn’t see the poorly marked kerb in the middle of the road and hit it straight on.
I am sharing this with you, because there are so many lessons for me, which you will find useful as well.
  • It is tough to practise what you preach. I talk about safety to thousands of people, but when I do something that causes an incident at home or to me personally, things look different.
    Then the phrase “kungumsebenzi wami” = “it’s my responsibility” suddenly takes on a different meaning. It is no longer merely words.
  • I talk about “accidents don’t just happen, they are caused“, but when something ‘happens’ to me, I tend to look at who or what can I blame.
  • I make a point of telling my audiences that “Luck and Safety do not go together“. After this incident I have to change my tune, because I was fortunate. I could still be lying in hospital in the ICU unit.
    (That actually happened to a safety professional and fellow biker in Australia, who spent over six months in hospital.)
  • By causing an accident, I inflicted pain, worry and trouble on others. Being sorry does not make up for that. When something ‘happens’ to me, I tend to think about myself first and foremost. Imagine the worry and concern of my wife, Heidi, after I called her!
  • Don’t underestimate the importance of safety measures to prevent accidents being caused in the first place. In this case, the road markings, lanes, as well as stripes on the kerb and reflective chevron signage indicating the kerb.
  • Wearing the right PPE (full leathers) saved my life. The jacket’s arms were torn to shreds, the gloves badly scraped and full of holes. The crash helmet, new and perfectly fitted, was damaged beyond repair but prevented a concussion.
  • Driving a new bike or car, or operating a new machine, brings with it a risk. When using new equipment, we are not yet doing things “automatically” and have to “take our eyes off the road”. This makes doing the 204 Risk Assessment, before you do a job, even more critical. (I didn’t – only briefly thought about which route I was going to take.)
  • When I do have an incident, I do think about what happened and why. Like many, however, outside the factory / mine gate / workplace, I do not spend near enough time doing a Root Cause Analysis, i.e. asking What, When, Where, Who, How, Why (5 X) and what am I going to do to prevent it from happening again.

Take ACTION and remind all your employees that a SAFETY CULTURE includes investigating incidents which happen outside the workplace.

Encourage all to SHARE SAFETY INCIDENTS and especially to GIVE FEEDBACK about the LESSONS LEARNT and steps taken to ENSURE THEY DON’T HAPPEN AGAIN!.

This is a good SAFETY AWARENESS exercise to do with your teams.

You can read what action I am taking to prevent having another bike accident like this one on my BLOG.

RISK ASSESSMENT – the “204”

Take “2” minutes to think about what you are going to do and that it will be “0harm and that you are following the “4steps to safety:

  • Is this a dangerous situation?
  • Do I have the right tools & equipment for the job?
  • Am I doing something which is risky, or taking a short cut?
  • What am I going to do about it?
If you’d like to know more about how to deal with mistakes and failure, ask me to send you a story out of my book entitled “Lotte’s Office, the Pipe & Press” (which deals with innovation and failure).
Want to comment on this SIMPLY SMART SAFETY™ Tip or share your insights with me?
You are more than welcome to do so here.
© Copyright:Jürgen Tietz

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Value-Adding Segments and Products

 

 

 

Safety Clock

The SAFETY CLOCK

Safety never stops. Safety does not take a break / holiday. Safety continues around the clock.

The hand-out which accompanies this segment depicts 12 safety icons instead of the numbers on the face of the clock.

The icons and segment are based on the life saving / cardinal rules of the respective client.

 

 

SIMPLY SMART SAFETY Magazine

This personalised and custom-branded magazine contains a number of toolbox talks and other safety articles.

The front cover features the photo of an individual whom you want to recognise.

The editorial on the inside is a feature about the person – his/her achievement(s) and the reason(s) for the reward.

This novel and unique magazine is a most powerful tool for recognising achievement and motivating people.
It is a meaningful and educational gift that others will want the next time.

 

 

Vusi and Fred share lessons learnt

TALKING TO THE DEAD

This video is based on the fact that we often have to make assumptions about what really happened when an incident leads to a fatality!

This is an interactive video, with the presenter establishing a link to Fred and Vusi and speaking with them to find out the root cause which lead to their deaths. When Vusi and Fred share lessons learnt with us and what they would do differently if they had their life over again, the message is clear and unforgettable.

Check out the feedback on this powerful segment.

 

 

The SAFETY SONG

At most events we need to drum up energy and enthusiasm.

Music is an ideal tool, which fits in with our African culture of song and dance.

Originally composed by Alain d Woolf, the Safety Song is a customised, easy-to-sing-along song which can effectively be used to build up team spirit and a “brother’s/sister’s keeper” safety culture.


listen to snippets of the song
or
watch a live performance

 

 

watch the Safety Man video

The SAFETY MAN

This technique effectively demonstrates the many roles and responsibilities of the SHE Rep.

A number of props are ‘loaded on the shoulders’ of the SHE Rep to illustrate the workload, such as upholding standards, adhering to legislation, fixing and improving things, reporting incidents – near HITS, hazard identification and risk assessment, protecting the environment, fire prevention and first aid, motivating and encouraging … the list goes on and on.

Safety Misconceptions:
 
What can we learn from them?

Safety is often full of misconceptions.
One such example is the mode of transport we choose based on our perceptions about which is the safest option.

One of the biggest killers is our roads.
Thousands of people (last year it was over 12,000) get killed on South African roads each year. This is much more than people killed in accidents in industry or mining. In fact, the chances are 10 times higher someone gets killed in a road accident than an accident at work.

If it’s a choice between flying and driving by car, I’ll take flying any day.
It is much safer and it is also much less stressful for me. Flying is the safest form of transport. The misconception about the risk of flying stems from the newsworthiness of a flying incident, like the recent Albatross disaster.

The same misconception holds true for riding a bike.
The young, reckless hell drivers have tarnished the image of responsible, adult bikers. I have been riding a bike for over 40 years and still consider it much safer than driving a car.

When I am driving my bike, I put my attention 100% on the ride, the road, the traffic and what’s going on around me. I am fully alert and take extra care when changing lanes, turning and stopping. There is no way I can go into auto pilot, which is what often happens to many of us when driving a familiar route. Apart from all of this, a bike is 110% hijack proof. 😀

“What’s the lesson?” you ask?

Test your perceptions –
They could be misconceptions!

Jürgen

ps … Soon after drafting this blog, I had – NO, caused – a serious accident on my bike. I will tell you about it in a separate post – what happened and why, what I learnt from my root cause analysis, and the concept of ‘being lucky’.

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What guarantees a successful SAFETY DAY?

I recently completed 13 safety awareness sessions for one of my clients, a platinum mine.  Apart from being such a wonderful opportunity, the vibe and energy of talking to some 8000 people was truly uplifting for me.

 

As you can imagine, setting up all of this was a logistical nightmare.

However, it all went off without a hitch, because of “ukusebenzisana” (teamwork)The team under Charlie’s leadership made sure we had a full house every time, literally with standing room only.

This showed me again, that it is good leadership and being serious and committed to the task at hand, which makes all the difference.


For me as a speaker it is a pleasure, when I can sit back, relax and focus on my talk, instead of worrying about the venue, set up and getting ‘bums on seats’.

What are your success factors?

Jürgen

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Photo Gallery

 

handouts for Jurgen's presentation at EXXARO Matla Coal - MHSI RoadshowReady and waiting for EXXARO Matla Coal's MHSI Roadshow, Feb 2018
Jurgen and Wouter Jacobs (GM) at RDM Boskop World Safety Day 2017
Jurgen and Dawie van Vuuren (MC) at RDM Boskop World Safety Day 2017Jurgen and Floyd (Operations) - balloon exercise at RDM Boskop World Safety Day 2017
Jurgen presenting at RDM Boskop World Safety Day 2017listening exercise at RDM Boskop World Safety Day 2017
Jurgen presenting at BAT Safety Imbizo May 2016having fun at BAT Safety Imbizo May 2016
Jurgen presenting the 'Root Cause Digging Tool' to Arturo Rodrigues (GM) at BAT Safety Imbizo May 2016Jurgen with employees - the Pick A Box game at BAT Safety Imbizo May 2016
Jurgen and PPE parade by BAT employees at BAT Safety Imbizo May 2016Jurgen with EXCO members and Devina Piyarlall at BAT Safety Imbizo May 2016
Surprise! Nick discovers the condom in the AIDS Awareness Cookie™Taken at the VUKA! VUSA! SHE Rep Workshop run by Jurgen Tietz at CocaCola Shanduka Beverages
Jurgen Tietz facilitated the Vote for Safety Process at the Vote for Safety DaySafety presentation entitled The Power of a Safety Dream at Rheinmetall Denel Munition Boskop site's Safety Day
Jurgen assisted with preparing personnel for a safe shutdown at Mossel Bay
Taken at the SHE Awards Function at which Jurgen was a keynote speakerOne of the flags used at the Vote for Safety Day facilitated by Jurgen Tietz
SAB Miller and Kingfisher Award for most innovative presentation awarded to Jurgen Tietz at SAPICS 35th Annual Conference held at Sun CityJurgen gets to hold the valuable Kingfisher Trophy
VIP Footprint - Walk the TalkJurgen Tietz presented safety to Sappi CEO Alex Thiel and his mgmt team
Attendees of St Gobain Gyproc Safety Day enthusiastically lead singing of Jurgen Tietz' Safety SongJurgen Tietz on the Vuvuzela to demonstrate Safety Practitioner responsibilities at Transnet Freight Rail Safety Roadshow 2012
"Safety Man" a la Jurgen TietzOld Bar

Testimonials

 

 

This man, Jurgen Tietz, is a genius when it comes to safety motivational talks. As you will see from many testimonials, he knows how to engage his audience whether it is management or the work force. I highly recommend him. If you see any opportunity to engage him, you will not regret it. Have a look at the info … it is excellent.

— Howard Park, AEL Regional Ops Manager, Botswana

SAB Miller and Kingfisher Award for most innovative presentation awarded to Jurgen Tietz at SAPICS 35th Annual Conference held at Sun City

Powerful.

Excellent presentation. Connect with the audience right from the start. Really felt inspired by him. AWESOME.

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I know and [am] excited about the great work done by Jürgen, and he is one of my mentors on industrial safety, so at any stage given the chance he is one of the people I would prefer to come address management and employees on safety.

— Rhulani Mathebula, Eskom Matimba Group Manager Plant Maintenance

 

Safety Events Feedback

 

 

TESTIMONIALS SIZZLER REEL

feedback from clients including SASOL, ESKOM, PETROSA, UNILEVER, SAPPI, SABN,
RHEINMETALL DENEL MUNITION, ASSMANG, COCA COLA, BABCOCK and TRANSNET

 

Rheinmetall Denel Munition – Boskop:
Safety Day

Dawie van Vuuren, Project Manager: Naval and Armour Programmes

 

AECI:
SHE Conference

Gary Cundill, Group Technical & EHS Manager

Many thanks for the very interesting, informative and thought-provoking presentation you and Dr Skeepers delivered to us at the AECI SHE Conference.
You have given me LOTS to think about …

Derek Arnoldi, Corporate SHE Manager, Improchem

 

COCA-COLA SHANDUKA BOTTLERS:
Safety Talk

Yvette Langston, Supply Chain Manager

 

BAT:
EHS Imbizo

Thanks a lot for such an enriching and engaging intervention in our Imbizo. The creativity of your performance was fantastic and I can tell you it really helped us land the messages very well. The audience was energized and extremely participative, showing high levels of attention and interest during the while session. Ultimately, I can tell you each and every one of the members of the audience got a lot of learnings and reflexions. Thanks again and great working with you.

Arturo Rodriguez, MD, BAT Heidelberg

 

COCA-COLA SHANDUKA BOTTLERS:
SHE Rep VUKA! VUSA!™ Bootcamp

Henk Janse van Vuuren, SHER Manager

 

SASOL NITRO:
Safety Stand Down

Wehan Niemand

 

SABN:
Strategy Development

It was a great pleasure to have met you … I do believe you can incite management and whole workforce to create a proactive safety culture characterized by a zero harm mentality.

Moses Mudau, SHEQ Manager

 

BABCOCK:
Simply Smart Safety Program

Mpho Matshane, SHEQ Manager

 

ESKOM Kriel Power Station:
Safety Awareness

Jabulane Mavimbela, Power Station Manager

 

SASOL Polymers:
Safety Interventions

Francois du Toit, Vice President: Polymers & Nitro

… The unique style you use once again impressed.  I am sure that your talk will give a lot of momentum to our safety effort.

Sieb Sieberhagen, Senior VP: Secunda Chemicals

Trevor Naicker, SHE Manager: Polymers

Gilbert Nedzamba, Safety Manager

Kate, Safety Officer

 

ENGEN Retail:
Staff Meeting

I thoroughly enjoyed your presentation, it was delivered in a funny, authoritative impactful way by an Industry Professional.
I only have one negative, you were so good I have nothing to offer for improvement!
Yes, the Old bar and the New bar are alive and well.

Max Kaan, Hypnotist

 

Rheinmetall Denel Munition:
Safety Awareness Days
The Power of a Safety Dream

It was an incredible Safety experience for Boskop and a privilege for the team to host you in the Paint shop.

Jan de Waal, GM: Operations

 

PetroSA Refinery, Mossel Bay:
Pre-Shutdown Safety Day

Eileen Douse, Safety Manager

Carl Steyn, Operations Manager

 

Assmang Chrome Machadodorp Works:
Safety Campaign 2013

Thanks for your input and energy. Your presentation helped us refresh our commitment to Safety.

Ashley McLeod, GM

The previous campaign you did for us during 2011 really helped us to achieve a zero Lost time Injury achievement … and this is an achievement we need to celebrate but at the same time we need the work force to focus and move from where we are now to an independent stage or interdependent … This is where you have to come in, assisting as to move from where we are now to a new culture in terms of Safety.

Tswelopele Pida, Acting SHEQ Manager

 

Glencore Tweefontein Mine:
Housekeeping Campaign

Recommending you [for your involvement in launching our housekeeping campaign] was an easy task. Your reputation stands you in good stead.

Ronaldt Mafoko, GM

 

AfriSam:
Safety BootCamp

Safety is not always made practical and many courses Afrisam has attended focused on the theory part of SHE. The courses are normally technical and high level with complicated organograms etc. But Jurgens brought it simply through pictures and leadership skills that we so often neglect. The main learning for us is that without the people you have lost the SHE battle. Behaviour Based Safety is not 100% initiatives but one global focus on the people.

Creative, simple, but yet effective from lower levels to CEO level.

Looking forward to our next interaction.

Letisha van den Berg, SHE Manager

 

Aveng Trident Steel:
Safety Day

Moniwa Mahlangu, GM, SHE

 

SAPPI Forestry and Paper & Packaging:
ManCo’s & GSAD

Bertus van der Merwe, Technical Director

Thank you for the quick Head Office Vuka Vusa GSAD presentation. I found it both entertaining and informative, and you bring the desired message across very clearly! Well Done.

Ockie Strumpher, GM, Cape Kraft Mill

 

NORTHAM PLATINUM, Zondereinde Division

It has been a time since we met, but I can tell you that the safety intervention we had with you was an unforgettable experience of our lifetime in Northam. We have been doing so well that NORTHAM has made it to the 2 MILLION FATAL FREE SHIFTS on the 22/04/2013. Through your motivational techniques we were inspired in such a way that a choir in NORTHAM was organised focusing mainly in singing MOTIVATIONAL safety songs.

With the request I received from my team members to have the choirs message to be recorded then I thought you Mr Jürgen Tietz can be of a great help to [this] choir, with the intentions of playing [this] song each time we have our own safety interventions. WE ARE INSPIRED …

Kenny Rapoo, SHE Rep

 

SAINT-GOBAIN Gyproc:
Safety Day

Greg White, Plant Manager

 

SENMIN:
Vendor Safety/Wellness Day Presentation with Mirror Technique
Delegate Feedback

“Exceeded my expectations. The mind is being set to ‘zero repeats’.”

“One of the best safety talks I’ve been on. Best part: interactive. Best Lesson: ‘Look to see’ and ‘Work safe’.”

“Yebo Baba! Best part: Red & Green Card which I will use on my sites.”

“Best part: Very practical.”

“Learnt a lot about our mindset towards safety, VIP and TEAM and motivating operators.”

“Informative and full of humour.”

 

Process Safety Management Course:
(Guest Speaker)

Your approach to enhancing and maintaining a safety culture was captivating. We believe that there is much value in your insights and wisdom …

Kreason Naicker

 

Transnet Freight Rail:
Safety Road Show

Vernon Samuels, MC

 

SAPPI Chemical & Cellulose Plant:
Global Safety Awareness Day Events

Vuyo Bahlekazi, HR Manager

We organised Jurgen (a safety expert and motivational speaker) to address our work force as part our Global Safety Awareness day initiatives. This was extremely well received by our work force as Jurgen presented in English, Zulu and Afrikaans. And of course the fact that the message was also very important helped. We found it very worthwhile.

Craig Daniel, SHEQ Manager

Absolutely – a great impact which we must keep in focus with Yoga , VIP and spade work !

Gary Bowles, MD

Your presentations were very well accepted and I am sure we will reap the Safety benefits from the awareness you created.

Clive Oxley, GM

YEBO BABA!

The concept was awesome and at yesterday’s workshop meeting the vibe from my people was extremely positive!

Ken Toward, Assistant Engineering Manager

Absolutely brilliant! … Had everyone’s attention (humorous vibe) but yet very basic and clear MESSAGES for all to comprehend what they should be doing with regards to safety!

Loved it.

Jenny Shepherd

A pleasure meeting you. Always great when you meet one of the best in the Safety industry! You certainly have a wealth of ideas and are obviously doing it the right way (seeing your successes) … You really have a way of getting into the mind and hearts of the people on the floor.

Bradley Hlubi, Emergency Response Manager, SAPREF

 

ESKOM Matimba Power Station:
Safety Day & SHE Rep Day (in collaboration with NOSA)

This was excellent. We all enjoyed the program very much and we will pay your invoice with a smile.

Fulufhelo Tshikhudo, Power Station Risk Manager

A very motivational speech and presentation. All those at the SHE REP DAY loved him and were very interested in what he had to say. Especially when he spoke in the African language to the African people that immediately caught their attention and they were really impressed. Overall very well presented and handled.

Shereece Venter, Beatrix Events

 

TRANSNET National Ports Authority, Durban:
Safety Day

Amazing. Our Safety Day function was a success thanks to you.

Nonhlanhla Dimba, Risk Specialist: Legal & Compliance

 

ESKOM GENERATION SAFETY MANAGERS, Megawatt Park:
Safety Showcase

 

ASSMANG CHROME, Machadodorp:
Safety Sessions

Listen to Aldo Colangelo’s feedback

Listen to Pieter Botha’s feedback

 

SASOL OIL, Randburg:
Let’s Talk MD Session

… It was the best safety talk I’ve ever heard! … Awesome session – everyone had a fantastic time.

Natasha Groenewald

 

NORTHAM PLATINUM, Zondereinde Division:
Safety Sessions

Yebo Baba !!!

On behalf of Redpath Mining Team … thank you for the insight you gave us yesterday. It was an eye opener for us Coaches to “GOYA” and get SAFETY priority as PRIORITY …

There was a slide with ACTION that I thought was very informative and also the tag on the shovel handle.

Lazarus Motshwaiwa, Site Manager

 

OMNIA Fertilizer:
Safety Presentation

… Guest speaker was excellent. He got the attention of all the delegates, and by using a “comic” factor as well as facts, I believe that the progress in behavioural safety and reoccurrence of incidents will definitely be reduced.

Riki Branford, Sasolburg

Incredible presentation. We have had rave reviews and the positive feedback has been overwhelming.

Louise Rademan, SHE Supervisor

 

ESKOM Lethabo Power Station:
SHE Day Awareness Campaign

… An excellent approach [getting] the employees to participate in the presentation.

… Your technique to use pictures that have been taken from the work environment of the employees makes them aware of what they are doing right or wrong. You have also taught us that we must show the good things that people do, and not only the bad things.

SS Prince, Power Station Manager

 

ESKOM Duvha Power Station:
SHE Day Presentation

Yebo Baba!

… The presentation was lively, real and to the point. The method used to reach all the employees was really impressive … Thank you for sharing the perspective with us that we need to be safety conscious and not to put it at the back of our minds and make it a responsibility of the safety department.

People, especially [those] with long service, remarked that within a short period of time [you] managed to turn around their safety perception … felt the responsibility you were referring to with such passion! They were all inspired to take safety seriously for their sakes, their families and their colleagues.

MS Jappie, Power Station Manager

 

Rheinmetall Denel Munition:
SHE Awareness Workshops

Yebo Baba!

… Well prepared, well presented and well thought through ideas … You really knocked their [employees] socks off.

As for the subject matter, Safety experts are getting fewer and fewer, let alone those who are well versed in the explosives industry. Your knowledge and experience made it real for our employees as they could associate with your examples and pictures of good / bad safety and explosive practices, especially using your mirror technique.

… Even more stunning was how you drove main points and the core message on Safety … The way you kept the audience alive with humour, without losing them – while the message was going home, straight into the hearts and minds. We are very pleased that the awareness was raised but what is more important is the lasting thought left behind, long after presentations are over.

Joe Tau, GM, Operations

 

Jürgen in Action

… I loved your video for several reasons: Your regional knowledge and understanding of your audience is simply fantastic. You have really “Studied Your Prey” and address your audience’s need NOT yours, which so many speakers insist on doing. You also have a great sense of humor which you use as a vocal signature and which becomes a distinct aspect of your keynote. You really understand your subject matter and you speak from a space of having “been there and done that” but most of all your audience knows that and appreciates it.

I look forward to future contact and it has been a true pleasure to meet you and learn of your excellent work.

Kivi Bernhard, “Leopardology”

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VUKA! VUSA! Bootcamps Feedback

 

 

UNILEVER Head Office
SHE Rep Day

Nono Zulu, National SHE & S Manager  and   Devasha Reddy, SHE Coordinator – HO

… thank you once again for your awesome presentation. It was well spoken about and I loved it.

Roberta Prophet, Africa Cluster Safety Coordinator Coordinator

Shiksha Ramdass, Corp SHE Coordinator

 

UNILEVER Boksburg:
SHE Rep Bootcamp

Catherine Maloa, Site SHE & Security Manager

 

LONMIN SMELTER:
VUKA! VUSA!™ Sessions

Listen to Apie Tinderholm’s feedback

 

VUKA! VUSA!™ Workshops at GOLDFIELDS

Edwin Matlapeng, Mine Safety Manager

 

VUKA! VUSA!™ Workshops at SA Mint

I would like to single out the impact you made on our Safety Representatives through the Vuka! Vusa! workshop. I think that the secret of this program is that it is pitched skillfully to empower the Safety Representatives to take action. This has enabled the company to tap effectively into this valuable resource to drive the safety vision.

Tumi Tsehlo, GM

… The ideal tool to help recharge our large compliment of safety reps … Those new to the game got some insight into their responsibilities and came back to work ready to tackle anything. The veteran safety reps felt the course was well structured and enjoyed the wit and humour of the facilitators. Not like the normal ‘boring’ theory safety course they are required to attend.

… For team building and informative and interactive safety coaching, I give this workshop a thumbs up!

Ronele Isaacs, SHE Manager

 

VUKA! VUSA!™ Bootcamp at Omnia Sasolburg

… The best and most enjoyable training I have ever been on … I’m sure that with what you gave me and the toolbox, I’ll reach the “ZERO target” for the year.

Fred Behr, Hi Quality Electrical

Great course. Very informative, creative and motivational. I plan to use the term Vuka! Vusa!™ on a day to day basis. Not only at work but in my personal life as well.

I showed my wife the Toolbox and it has motivated her to be more safety conscious for herself and our little daughter. The Toolbox has already been of assistance with my safety talk on Friday.

… I will use what I’ve learned and motivate others to “GOYA” and make a difference in safety by “saving” their lives and preventing them from destroying others’ lives.

Dirk Visser

 

VUKA! VUSA!™ SHE Reps Workshop at ASSMANG Cato Ridge

… Probably the best attendance of our SHE representatives at any meeting. Your reputation precedes you. And they
together with the rest of the SHEQ Department officials were impressed.

The message was simple, practical and well received. We definitely need to do a follow-up session and perhaps direct the safety message to the foremen and supervisors. Well done and thank you for an effective message.

Siyabonga Makhaye, SHEQ HOD

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Peopology, Leadership, Life Skills, Retrenchment, the “Speaking” Business

 

 

JOHANNESBURG CHAMBER OF COMMERCE & INDUSTRY,
Sandton & Midrand Regions
:
Keynote on People

Andrew Horton, MC

A very unique and thought provoking presentation … Definitely made me think about my colleagues! I made a point of thanking my colleague for coming into work this morning.

Nadia Oberholzer

 

PROFESSIONAL SPEAKERS ASSOCIATION SA, Pretoria Chapter:
Safety Business Presentation

Bertie du Plessis, Professional Speaker & Leadership Trainer

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