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SCnSP Safety As A Value – Leaders’ Roles and Responsibilities

♦♦  CULTURE   &   SAFETY PERFORMANCE  ♦♦
May 2012

In this series, I share with you my thoughts on Why Safety is an Issue for Most Companies, or, putting it differently, Things we Must Address if we Want to Improve our Safety Performance. This month we look at the role of the leader vs that of the individual, with a focus on the leader’s responsibilities.

     

Safety As A Value:

Leaders’ Roles and Responsibilities

     

It is a myth that leaders have to motivate their employees to work safely. No one can motivate someone else, because motivation is an inside job. At best leaders can inspire their followers to take safety seriously, not only at work or at home, but all the time and everywhere.

So how does a leader inspire?

By creating an environment which enables and empowers people to work safely. By providing the resources for safety – things like making time for and spending money on safety, as well as suitable safety systems and equipment.

The leaders have to become VIP’sVisible Involved Pro-active. They have to look to see, both the dangers and the opportunities. They have to listen to hear what those people ‘who push the buttons and use the tools’ are trying to tell them. The leader has to be a safety role model. People have to see that the leader takes safety seriously. The leadership behaviour in terms of safety sets the tone for the safety culture in an organization.

I have coined a new word, Peopology, to describe the art and science of moving PEOPLE into taking ACTION. Peopology is an art because it deals with the human side of life skills, often involving the so-called soft skills and emotional aspects of moving people into taking ACTION. Peopology is also a science because it is about the tools and techniques, systems and procedures, etc. which help move people into doing things – into taking ACTION

Picture: Jurgen Tietz's P-E-O-P-L-E Philosophy Model

Taking ACTION, in the peopology sense, does not mean an endless round of activities (meetings and so many other often fruitless corporate activities) that don’t produce results. PEOPOLOGY is about ACTION that gets RESULTS. Period!
(More detailed information about the model is available in my full article on Safety Culture.)

The leader has to influence his or her followers to become active (safety) employees, because safety is not only a work issue. In fact, many more people are killed outside the workplace, especially on the roads. All have to become involved in safety and take an active part in making safety happen, rather than sitting on the side-lines and letting safety ‘happen to us’. Leaders have to convince their followers that they should not assume or expect that the company, government or someone else will do something to ensure their safety.

Therefore, although leaders have a key role to play, it is up to each individual to become an ACTIVE SAFETY EMPLOYEE.

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SCnSP Safety as a Value

♦♦  CULTURE   &   SAFETY PERFORMANCE  ♦♦
Apr 2012

In this series, I share with you my thoughts on Why Safety is an Issue for Most Companies, or, putting it differently, Things we Must Address if we Want to Improve our Safety Performance. This month, I address one aspect of culture, namely our individual values and how they affect our behaviour and impact on safety culture.

     

Safety As A Value

by Jürgen Tietz and Tim Fox

     

One of the main problems with safety is that most people still suffer from the “Speedkop” (Traffic cop) syndrome – complying out of fear of being caught and fined. You need to move people from GOTO to WANTO do the safe thing. People need to have safety as a value, i.e. where safety is no longer in the head, but in the heart. If safety is in people’s heart, you can throw away the ‘rule book’, do away with the ‘supervisor’ and stop policing. People need to understand and accept that it’s not that it’s hard to do the right (safe) thing, it’s that it’s hard to know what the right thing is. Once they know what is right, when they know, they’ll find it’s hard not to do it.

Picture: Signs that show safety is a value

Safety is a value when:

  1. You take charge of your own safety and stop making excuses (no time or money). This is especially true for safety ‘at home’ and on the road – outside your work area!
  2. You think pro-actively what the consequences will be (anticipate). You stop and think of how to improve the safety of what you are doing.
  3. You catch yourself doing the right or doing the wrong thing, even when no one is looking.
  4. You are courageous enough to STOP OTHERS from doing the wrong / unsafe thing.
  5. You adopt a zero repeat mindset and do not accept that accidents just “happen”. Accidents are caused.
  6. You become a true safety champion, visible, involved and pro-active. Be a role model, make time and money available.
  7. You stop being in such a hurry, trying to do 10 things simultaneously.
  8. You feel guilty or ‘naked‘ when you take a short cut / chances, break the rules or do not take the necessary safety precautions.
  9. You stop ‘driving’ on auto-pilot and are alert and focused on the task at hand.
  10. You stop merely trying to avoid danger, but pro-actively work towards designing safety into your task or equipment.

ACTION

Turn this into a powerful tool by formulating open-ended questions to survey the true safety value of your company. You have to ask the right questions:

  1. How do you take charge of your own safety ‘at home’?
  2. What do you do before you start a task?
  3. What do you do when no one is looking?
  4. What do you do when you see someone doing an unsafe thing?
  5. What is your safety mindset?
  6. How do you role-model safety?
  7. How do you make time for safety?
  8. How do you feel when you take a short cut or chances?
  9. How alert and focused are you when doing tasks?
  10. What are you doing to avoid danger?

The responses to these questions will give you a good idea of how deeply safety is rooted in your company’s ‘heart’.

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Safety As A Value

This month I introduce a second group mail series wherein I will share with subscribers my thoughts on Why Safety is an Issue for Most Companies, or, putting it differently, Things we Must Address if we Want to Improve our Safety Performance.

In the first one, I am talking about one aspect of a safety culture, namely our individual values and the resulting behaviour.
Read more here.

 Be safe – the SIMPLY SMART way,

Jürgen

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Value-Adding Segments and Products

 

 

 

Safety Clock

The SAFETY CLOCK

Safety never stops. Safety does not take a break / holiday. Safety continues around the clock.

The hand-out which accompanies this segment depicts 12 safety icons instead of the numbers on the face of the clock.

The icons and segment are based on the life saving / cardinal rules of the respective client.

 

 

SIMPLY SMART SAFETY Magazine

This personalised and custom-branded magazine contains a number of toolbox talks and other safety articles.

The front cover features the photo of an individual whom you want to recognise.

The editorial on the inside is a feature about the person – his/her achievement(s) and the reason(s) for the reward.

This novel and unique magazine is a most powerful tool for recognising achievement and motivating people.
It is a meaningful and educational gift that others will want the next time.

 

 

Vusi and Fred share lessons learnt

TALKING TO THE DEAD

This video is based on the fact that we often have to make assumptions about what really happened when an incident leads to a fatality!

This is an interactive video, with the presenter establishing a link to Fred and Vusi and speaking with them to find out the root cause which lead to their deaths. When Vusi and Fred share lessons learnt with us and what they would do differently if they had their life over again, the message is clear and unforgettable.

Check out the feedback on this powerful segment.

 

 

The SAFETY SONG

At most events we need to drum up energy and enthusiasm.

Music is an ideal tool, which fits in with our African culture of song and dance.

Originally composed by Alain d Woolf, the Safety Song is a customised, easy-to-sing-along song which can effectively be used to build up team spirit and a “brother’s/sister’s keeper” safety culture.


listen to snippets of the song
or
watch a live performance

 

 

watch the Safety Man video

The SAFETY MAN

This technique effectively demonstrates the many roles and responsibilities of the SHE Rep.

A number of props are ‘loaded on the shoulders’ of the SHE Rep to illustrate the workload, such as upholding standards, adhering to legislation, fixing and improving things, reporting incidents – near HITS, hazard identification and risk assessment, protecting the environment, fire prevention and first aid, motivating and encouraging … the list goes on and on.

Value of Putting PEN-TO-PAPER

 

PEN-TO-PAPER, OWNERSHIP, and ACTION go hand-in-hand when it comes to implementing change and improving safety.

Read the rest of my latest Safety Tip here.

Jürgen

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SCnSP – I wanna lend a hand, send me

♦♦  CULTURE   &   SAFETY PERFORMANCE  ♦♦
Feb 2018
     

“I wanna lend a hand: send me”

(Matemela’s Call)

I wanna lend a hand send me

     

I have yet to find a company which doesn’t put “Safety First” or something similar, like “Zero Harm / Injuries”, as one of its core values. They all do – nobody disputes that safety is central to running their business. However, when it comes to putting these slogans into practice, it’s a different story.

Imagine you are an H&S Rep who volunteered or was appointed, without compensation, to represent the workers in terms of safety. Amongst others, your functions are to inspect the workplace, identify potential hazards, investigate complaints and link up with management. You’re really keen and you “wanna lend a hand” to improve safety in your work area, but all you can do is inspect the work place, report the safety issues and attend safety meetings. Other than that, most of the time, you have to go back to your co-workers empty-handed, armed with just the excuse of: “We don’t have the time and /or the money” … to fix this or improve that, implement that suggestion, do more training, or a litany of other issues which co-workers may have raised.

What does that say to your H&S Reps and their co-workers?

In leadership, honesty and complete integrity are absolutely critical, because people only follow someone they trust and respect. To earn trust and respect you have to show honesty and integrity. People know and see the truth. They can handle the truth, even if it isn’t good news.

Employees look at the time and money you spend on safety to judge how serious you are. Don’t say “Safety First” and then in the next breath “We are freezing our safety expenses”. Admit it. Companies always find the time and the money for what is truly “first” or important to them.

Picture: Disruptive safety call to action icon

Heed the call of your H&S Reps, which our new president, Matemela Cyril Ramaphosa, has so aptly verbalised in Parliament: “I wanna lend a hand, send me“.

Give them the “balls and tools” they need to make “Safety First” a reality. Get them educated and empowered with our in-house workshops.

ESSENTIAL LINKS

Icon: Jurgen-Antzi with a mike

The Safety Rep’s Survival Guide  –  what it is and why you need it

Let me help your staff reflect upon, recommit to and be responsible for championing your safety culture.

Search the S.H.E. ATM  –  for safety and wellness answers, tools and methods

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SCnSP – Bums on Seats

♦♦  CULTURE   &   SAFETY PERFORMANCE  ♦♦
Feb 2018
     

Bums on Seats

getting bums on seats at the right safety training does affect the bottom line positively

The Bottom Line

     

I’ve been thinking lately about the eternal question of the ROI (Return On Investment) for safety and safety projects in particular. My conclusion is that there is no direct ROI for safety. What one can expect is a reduction in incidents, resulting in a lowering of costs in terms of losses (medical and damages). Most industries and organisations use the rear-view-mirror approach to determine the ROI for safety projects using injuries, lives lost (fatalities) and, often, loss of reputation (safety record) as criteria.

However, the bottom line impact is not any of the above, but culture. Safety is part of the overall culture of an industry or organisation. Safety is not a stand-alone entity. Safety means doing things in a safe manner, doing it right, first time and every time, avoiding injury, loss and waste. Safety means engagement, it means ownership of the process, rules, operation and controls, amongst others. You cannot get safety right without rubbing off on other aspects of culture, like behaviours, teamwork, problem-solving, a bias towards action, productivity, quality and so on. That is why the real ROI for safety is its impact on the bottom line.

There are many ways in which the culture in an organisation is established. Leadership visibility, by living out the vision and values, especially in terms of safety, is one of the most important. Another one is education and training and, therefore, empowerment. It is imperative to get bums on seats, especially with safety training and, again, here leadership support is imperative.

At Disruptive Safety, we focus on the frontline to influence the culture, by educating and empowering H&S Reps in terms of safety.

ACKNOWLEDGEMENTS

Dr Cathy Key, for inspiring this safety tip by her use of the line “Getting Bums on Seats, the Bottom Line”.
[www.confmanager.com]

ESSENTIAL LINKS

Icon: Jurgen-Antzi with a mike

The Safety Rep’s Survival Guide  –  what it is and why you need it

Let me help your staff reflect upon, recommit to and be responsible for championing your safety culture.

Search the S.H.E. ATM  –  for safety and wellness answers, tools and methods

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SCnSP – Rework Your Safety Approach

♦♦  CULTURE   &   SAFETY PERFORMANCE  ♦♦
Feb 2018
     

Re‘-Work Your Safety Approach

Including your H&S Rep Training

Empowered Safety Rep

     

Let’s re-examine the real reason why safety is important.

We want our employees to return home to reunite with their families, every day. We want our assets and plants to remain in a safe and productive state. We want to re-use our resources and be relentless in reducing waste and effluent. Our operations need to be refined to reach the goal of reliably producing environment-friendly products.

Often, one of the causes of problems with safety is that we repeat old mistakes, over and over and over again. We need to recollect and learn from the past. One of the ways to do this is by conducting managerial reviews as part of our management system and standards.

The ‘RE‘ words

These are really important for safety because they’re action words and safety is not a once-off exercise.

RETURN  to the basics of safety.
REDISCOVER  the power of people – driven by a safety vision.
REQUEST  involvement and participation by all in safety.
REVIEW  your safety approach – reactive or proactive?
RECONSIDER  your safety recipe – approach.
RENEW  your safety systems and approach.
REFRESH  your approach – no papers, posters and pamphlets.
REINVENT  how you engage your people in safety.
REFLECT  on your attitude towards safety.
RECOGNISE  safe  behaviour and results.
REINFORCE  safe behaviour.
REWARD  Disruptive Safety[1] – better, faster, cheaper, safer.
RECHARGE  your safety efforts – our safety batteries are limited.
RETHINK  the repercussions of taking chances.
RECALL  incidents and remind employees of the consequences.
REVISE and REWRITE  your procedures to include safety.
RE-EXAMINE  what is preventing safety success.
REMOVE  causes of / reasons for unsafe behaviour.
RECTIFY  unsafe conditions promptly.
REPAIR  broken or damaged equipment or assets.
RESTORE  safety equipment and devices.
REPRIMAND  reckless behaviour.

Note

The word REACT is not in the above list because that is the most important behaviour / action to avoid in safety. A reactive approach focuses on compliance and corrective action only, rather than on prevention and doing the right things.
Also note that the words REVIEW, RECONSIDER, RENEW and REFRESH are all key to Disruptive Safety™ and that is why we have created The Safety Rep’s Survival Guide and are running in-house workshops.

Picture: Disruptive safety call to action icon

Ask yourself and your team:

Are you giving your internal customers (company employees) what they need or ordered, or are you merely flogging them stuff you think they should have or do, i.e. things they didn’t ask for, don’t understand or accept, can’t use and don’t value?

Don’t brush this off. This is a critical question if you want to get buy-in from the people you serve. It’s easy to assume that co-workers / employees don’t know what’s required in order to keep them safe. How do you know what it is that they do or don’t know if you haven’t asked them?

Listen and respect the input from those who ‘push the buttons and use the tools’. Accept their recommendations and legalise their actions = make them safe. This is where your H&S Reps play a critical role, provided they have been properly educated and empowered.

[1]   Disruptive Safety™ promotes a futuristic approach to safety which shifts the safety paradigm from ‘Preventing wrong’ to ‘Ensuring right’. Read more

ACKNOWLEDGEMENTS

Nigel Risner, my international professional speaking colleague, who granted me permission to adapt the ‘RE’ concept for purposes of this safety tip.
[www.nigelrisner.com]

ESSENTIAL LINKS

Icon: Jurgen-Antzi with a mike

Let me help your staff reflect upon, recommit to and be responsible for championing your safety culture.

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SCnSP – Running Like Hell and Panting Like Crazy

♦♦  CULTURE   &   SAFETY PERFORMANCE  ♦♦
Nov 2016
     

Running like hell, panting like crazy

What it takes to be a “top dog” …
… doing instead of talking

Picture: panting like crazy

     

Do you feel like you’re running like hell and panting like crazy … and getting nowhere? Then this one is for you, whether you are a CEO or a frontline manager. At each level, you are a leader in your own right. In fact, at home, in your family and in your community you are a leader, without appointment or position – merely by your actions.

There are thousands of books, written on leadership.
My take on leadership is simple and practical.

Leadership is what you believe, what you see, what you hear, what you read and learn, but, most of all, what you do:

  • the movement you create by the action you take (because words rarely change things);
  • the trust you create – envision, change, simplify, know and innovate;
  • the integrity you show – listen, respect, recognise, care and relate;
  • the way you deal with accountability – fix, coach, build, help, empower and expect results.

Leaders don’t wait for instructions – they provide direction.

If you are spending your time in meetings, instructing, prescribing, following up, chasing, checking, reviewing, supervising and, in general, trying to control what other people are or should be doing, then you are not leading, but managing [1]. You are most probably running like hell and panting like crazy.

Picture: Disruptive safety call to action icon

Do work that matters.
Care about how what you do impacts on others.
Protect and grow your people, balance priorities with resources, empower your people, make them think and then get out of their way.

Stand back, take a helicopter view, educate and empower and move your people from dependence to interdependence.
Why? There’ll be less running and panting and definitely more positive results.

[1]    You manage/handle horses, not people! Manage comes from manege ‹ Italian maneggiare to handle, train (horses), derivative of mano ‹ Latin manus hand. Present use, to be in charge of, run, be head of, head, direct, control, preside over, lead, govern, rule, command, superintend, supervise, oversee, administer, organise, conduct, handle, take forward, guide, be at the helm of.

RELATED LINKS

Purpose” from the series “Safety on a Shoestring Budget

Safety as a Value – Leaders’ Roles and Responsibilities

Safety, for Safety’s Sake

Gupta Lessons

Action Speaks Louder Than Words

The Politics of Safety

Discipline and Passion

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GM – World AIDS Day 2016

AIDS ribbon bullet pointAIDS ribbon bullet pointAIDS ribbon bullet point      WORLD AIDS DAY   AIDS ribbon bullet point   1 December 2016      AIDS ribbon bullet pointAIDS ribbon bullet pointAIDS ribbon bullet point
Oct 2016

Hands up for #HIVprevention

Picture: Hands up for #HIVprevention

It’s World AIDS Day in just over a month’s time. I think the UN’s hashtag for this year’s theme should’ve been #HIVPreventionEveryDay, but I am grateful that, at the least, we all have the opportunity to emphasise the need for #HIVprevention on this one particular day, every year.

Why?

According to the UN’s “AIDS By The Numbers” report for 2016, 1.1 million people worldwide died of AIDS-related illnesses in 2015. It was also estimated that, by the end of 2015, there would be 36.7 million people in the world living with HIV. [1]

The stats for South Africa are dismal. Year on year, since 2010, the number of people contracting HIV has been going UP, with an estimated 19.2% of the population being infected as at 2015. [2]

Most of you who read my safety tips regularly will know that I believe in tackling issues over which we have control. HIV/AIDS is one of those issues. We can all contribute to the UN members’ goals of ending AIDS by 2030.

Number 3 on the list of the UN’s “Fast Track Commitments to end AIDS by 2030” [3] is:

“Ensure access to combination prevention options, including pre-exposure prophylaxis, voluntary medical male circumcision, harm reduction and condoms, to at least 90% of people …”

Number 5 is:

“Ensure that 90% of young people have the skills, knowledge and capacity to protect themselves from HIV …”

UNAIDS, the UN agency responsible for the global HIV/AIDS response, has published their World AIDS Day campaign brochure for the 2016 theme: “Hands up for #HIVprevention“. It’s an exciting, interactive initiative and the brochure expands on what you can do to raise awareness using their “Hands Up” theme. [4]

I am raising my hand for PREVENTION and AWARENESS and you can too.

[1]    “AIDS By The Numbers” 2016, UN Epidemiology publication

[2]    From additional data made available at aidsinfo.unaids.org

[3]    “10 Fast Track Commitments to End AIDS by 2030“, UNAIDS publication

[4]    “UNAID’s World AIDS Day 2016 Campaign Brochure

ON OFFER

The No Condom No CookieGoodie Box, introduced last year for W.A.D. 2015, specifically targets HIV/AIDS awareness and prevention.

Be a Smart Cookie.
Make a difference in the lives of your employees and their communities.

Introduce a new idea that is
CHALLENGING
FUN
EDUCATIONAL
fantastic VALUE and
calls for ACTION!

Raise your Hands up for #HIVprevention:

Get the No Condom No CookieGoodie Box for your employees.
Don’t stop there.
Sponsor them for your local high schools, clinics and similar places in your communities.

picture of No Condom No Cookie AIDS Goodie Box contents

This Do-It-Yourself AIDS Education Kit contains AIDS Awareness cookies, posters, keyrings with condom compartments, info-lets and facilitation guide.
PLUS … there are various content options available and quantity discounts too!

  More info   In action   Feedback  

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