♦♦  CULTURE   &   SAFETY PERFORMANCE  ♦♦
Apr 2013

In this series, I share with you my thoughts on Why Safety Is An Issue For Most Companies. One of the Things We Must Address If We Want To Improve Our Safety Performance is the role of leadership.

     

Action Speaks Louder Than Words

Picture: Toolbox

     

I always say to people:

There is nothing which moves people more than ACTION
and nothing which is more powerful
than prompt, pro-active ACTION.

I then follow this up with:

Talking about the smart tools you have in your toolbox
is not the same as getting the job done.

We are masters at being re-active, especially when we have problems or if the old system / plan is not delivering results. We are good at:

  • Setting up too many initiatives and thrusts and over complicating things.
  • Talking and making new plans or setting up new systems.
  • Writing new policies and procedures.
  • Putting things on papers or posters (just a piece of paper).

Many years back, I had a mentor Jan Lys, who was a real “Staatmaker” (a person you can depend on). He taught me the following piece of wisdom:

Be the master of your deeds,
not the slave of your words.

Many of us are poor at:

  • Taking ACTION, pro-active ACTION – doing and implementing and measuring progress / results.
  • Breaking plans down into small doable stepping stones with milestones.
  • Communicating and engaging people and giving feedback.
  • Completing / finishing – “It’s done when you’re finished; it’s complete when it doesn’t come back to bite you for 5 years” Thomas Leonard
  • Perseverance, sticking to the basics and improving on the results.
  • Making our change efforts lead to real, sustainable transformation.

ACTION

In line with what I am preaching, here is something for you to do, but only if you are serious about taking ACTION.

Design a survey, best in the form of a ballot paper, to ask all your people what they think about the ACTION you are taking in safety.

It is most important that you ask those people who ‘push the buttons and use the tools’, as they see the ACTION taken where it counts, namely where the rubber hits the road. Ask them to be brutally honest with you. Keep it simple and only identify whether the feedback is from a ‘player’ or a ‘coach’ and from which area or function.

When you are done, follow the 3 F approach – Feedback, Fast, and Fair. Tell your people what the results of the ballot are and, most importantly, what you are going to do about it = ACTION you are going to take!

SEND YOUR FEEDBACK

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