♦♦ SAFETY CULTURE & SAFETY PERFORMANCE ♦♦ | |||||||||||||||||||||||
Jul 2016 | |||||||||||||||||||||||
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Work, especially in terms of safety, should not be seen as a game, with the key components of goals, rules, challenges, interaction and with mostly luck as a basis to create fun. Unfortunately, I still see many, many companies treat safety that way. They run competitions and use safety results as if safety performance were a race with records to be broken. They hold year-end functions congratulating the winners, holding up the best of this and the best of that. The perceived implication, of course, is that all others are losers, although it is never put that way. Companies need to look at the types of safety incentives they use and the unspoken message this sends to their people. To me, the most powerful way to motivate, stimulate and inspire safe behaviour is by recognition and prompt feedback. Establish a culture of ongoing recognition and incentives, not once a year or only when records are broken or only for the b-i-g achievements. The “green card” technique gives recognition, immediately, to the person observed doing the right and safe thing. Be VFL’s (Visible Felt Leaders) by making recognition visible and felt now, not later! Keep a close eye on what is motivating you to give recognition – there’s a fine line between appreciation and manipulation and people are able to pick up really quickly on false praise. |
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