♦♦ SAFETY CULTURE & SAFETY PERFORMANCE ♦♦ | |||||||||||||||||||||||
Feb 2016 | |||||||||||||||||||||||
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One of the most frequent comments I get when talking to people about safety is: “Why are people making stupid mistakes?”. In many people’s minds this then extends to the (illogical) conclusion that people who make mistakes are stupid. Apart from being a generalisation and over-simplification of a complex behavioural issue, one which often leads to stereotyping, it also shines a light on the power of the made up mind. When we assume that the mistake was stupid, we are ourselves making the first mistake. Until we have established why people did what they did, is it really a mistake or the result of a genuine effort to do the right thing which did not work out as intended? There are many reasons why things are done differently at the ‘sharp end’ and these are often overlooked when we try and find the cause of a ‘deviation’:
That being said, it cannot be denied that there are some actions which are avoidable:
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[1] Types of intelligence (smarts) – Nature / Musical / Number / Reasoning / Existential / People / Self / Body / Word / Picture [2] Safety I & Safety II by Erik Hollnagel |
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Copyright: Jürgen Tietz Terms of Use |
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